Nicholas.W Gengshi
Melbourne,VIC
Summary
Dynamic and self-motivated professional with a proven track record at Ace Korean Massage-Chair Company, excelling in customer service and team collaboration. Adept at problem-solving and time management, I foster positive relationships and drive sales growth through effective communication and strategic initiatives. Committed to continuous improvement and operational efficiency.
Overview
13
13
years of professional experience
Work History
Tingtings Eternal
Salesperson Retail
Melbourne, VIC
01.2025 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Braybrook Furniture Manufacturer
Pick and Pack , Forklift Driver , Carrying Furniture
Braybrook, VIC
01.2024 - 10.2024
- Operated forklifts to efficiently transport materials throughout warehouse.
- Managed inventory by accurately labeling and organizing products for easy access.
- Assisted team in safely loading and unloading furniture, ensuring product integrity.
- Maintained cleanliness of work area to adhere to safety standards.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
Zara Melbourne (Bourke St)
Sales Retailer
Melbourne, VIC
06.2023 - 10.2024
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Korean Food Warehouse/factories
Pick and Pack, Making Products
Blackburn, VIC
03.2020 - 12.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Chatime Warehouse
Pick and Pack
Sunshine, VIC
02.2015 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Ace Korean Massage-Chair Company
Sales Retailer
Dandenong, VIC
05.2013 - 07.2013
- Led strategic initiatives to enhance customer engagement and drive sales growth.
- Developed training programs for staff to improve product knowledge and customer service skills.
- Analyzed market trends to inform inventory management and promotional strategies.
- Collaborated with cross-functional teams to optimize operational efficiency across departments.
- Planned and oversaw meetings in accordance with governing documents.
- Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
- Established partnerships with local businesses to expand community outreach and brand visibility.
- Fostered a positive work environment through mentorship and professional development opportunities.
- Implemented performance metrics to evaluate team effectiveness and drive continuous improvement.
- Oversaw budget planning, ensuring alignment with financial goals and resource allocation.
- Developed long-term strategic plans to guide organizational growth and success.
- Implemented feedback system to gather insights from members and improve organizational offerings.
- Represented the organization at public events, advocating for its mission and values in the community.
Education
High School Diploma - Business
Victoria University
Melbourne, VIC06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
Languages
English Chinese Japanese Cantonese
Native or Bilingual
Timeline
Tingtings Eternal
Salesperson Retail
01.2025 - Current
Braybrook Furniture Manufacturer
Pick and Pack , Forklift Driver , Carrying Furniture
01.2024 - 10.2024
Zara Melbourne (Bourke St)
Sales Retailer
06.2023 - 10.2024
Korean Food Warehouse/factories
Pick and Pack, Making Products
03.2020 - 12.2022
Chatime Warehouse
Pick and Pack
02.2015 - 12.2019
Ace Korean Massage-Chair Company
Sales Retailer
05.2013 - 07.2013
High School Diploma - Business
Victoria University