Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Nicholas Ashley Djojosaputro

Melbourne,VIC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

1
1
year of professional experience

Work History

Concierge

CV Lancar Jaya
05.2022 - 03.2023
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Greeted guests upon arrival by providing warm welcome.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

Diploma - Business

RMIT University
Melbourne, VIC
06.2026

Skills

  • Store Layouts
  • Restaurant Operation
  • Compassionate Care
  • Work Task Prioritization
  • Sweeping and Mopping
  • Retail Merchandising
  • Restocking
  • Task Prioritization

Availability

Monday (Anytime)

Tuesday (After 4 pm)

Wednesday (After 4 pm)

Thursday (After 4 pm)

Friday (Anytime)

Saturday , Sunday ( One of the two)

Timeline

Concierge

CV Lancar Jaya
05.2022 - 03.2023

Diploma - Business

RMIT University
Nicholas Ashley Djojosaputro