Nicholas Forsyth

I studied and completed a three year degree in Communication, majoring in Media Arts Production. Tailoring me with essential communication knowledge and skills within the field. Sufficient in Premiere Pro.

• Position: Bartender & 2IC (Second-in-Charge) at Uptown's | RSA CERTIFICATE
• Work Environment: Fast-paced, patron-focused nightclub

Key Skills Developed:

• Communication: Honed in a noisy, high-energy setting
• De-escalation & Crisis Management: Essential for handling alcohol-related incidents
• Decision Making: Crucial for success in a fast-paced nightclub
• Crowd Management: Ensuring a safe and enjoyable environment
• Teamwork & Leadership: Guiding team members, making judgments on patrons, and ensuring smooth operations
• Management: Manage team, security, patrons, djs, and success
  

• Position: Head Barista, workplace trainer

Key Skills Developed:

• Workplace Communication: Engaging with peers and effectively meeting customer needs
• Audience Connection: Building strong relationships with regular customers
• Adaptability: Thriving in a fast-paced environment
• Teamwork: Collaborating with diverse team members to ensure success
• Problem Solving: Handling customer concerns and in-house management issues
• Training: Have trained and developed many fellow employees on barista making and customer service skills