NICHOLE HOSIE

Consultant for music sales and buying teams across major music suppliers and retailers including JB HIFI, Universal Music & Sony Music.

Key responsibilities include

Inventory Management and ordering for 180+ stores

• Ensuring precise delivery of order requirements within specified deadlines to fulfill business obligations.
• Generate purchase orders and work closely with suppliers to ensure timely and accurate deliveries.Data analysis
• Provide sales and market trend reports, promotional analysis reports and recommended overstocked reduction reports to maximise profit and loss across each store.
• Performing regular range reviews to ensure stores receive the right stock based on sales performance.
• Responsible for analysing previous sale history and market share across genres to ensure accurate stock allocations.
• Create and maintain store grading across over 180 stores nationally, ensuring the right stock in the right place for sales optimization.

Process Improvement and documentation

• Establish team process & communication channels including process documentation, training manuals and how to guides.
• Utilise inventory management software and other tools to streamline processes and enhance accuracy.

Collaboration

• Build and maintain relationships through client engagement ensuring clear and concise communication.
• Act as a key liaison between suppliers and buyers helping to ensure streamlined approaches and maintaining clear communication channels.
• Collaborate across multiple different stakeholder groups to promote idea generation, approach consistency and team alignment.
• Facilitate regular meetings to discuss inventory issues and potential process improvements.

National retailer where I undertook a myriad of roles, starting as a Floating Store Manager responsible for 7 stores within the ACT before progressing to the head office where I began to develop my strategic and planning responsibilities, consistently meeting and exceeding company KPI’s whilst supporting over 150 stores nationally.

Key Roles include
Music Inventory Coordinator

• Collaborating with buyers and planners to manage the inventory for 150+ stores across Australia.
• Responsible for meeting supply chain objectives
• Managing inventory and filing systems and performing complete inventory checks of all stock and supplies

Special Customer Order Manager

• Team Lead, responsible for the collation and fulfillment of custom orders across the entire Sanity chain, liaising with suppliers and store managers Providing fulfillment reports to stores to ensure clear lines of communication amongst stores and customers alike.

Store Support Officer

• First line of support for over 150 Sanity stores, aiding with a variety of issues ranging from general IT support, to purchase order inconsistencies or queries and general day to day store functionality support.
• Main point of escalation for customer dispute resolution

Floating Store Manager

• Responsible for overseeing the successful running of seven stores across the ACT by providing in store support to Store Managers and helping improve performance and processes where required.

Boutique streetwear shoe chain, where I gained experience managing multiple stores across three different states, supporting store managers to achieve the sales budgets, merchandising targets and promoting collaborative team culture.