Nichole Ryde
Byford,Western Australia
Overview
28
28
years of professional experience
Work History
Front of Counter , Drive Through
Hungry Jack's
Redcliffe, WA
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Assisted customers with product selection, resulting in higher sales and repeat business.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
- Operated register efficiently, reducing wait times and improving customer experience.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Supported store marketing efforts by creating attractive displays that showcased featured products.
- Utilized strong communication skills to establish rapport with diverse clientele, fostering an inclusive shopping environment for all customers.
- Maintained stock and replenished workstation products.
- Warmly welcomed customers upon approaching counter and placing orders.
- Delivered outstanding hospitality and excellent customer service to Number patrons daily.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Home Care Provider
Family Members
Perth , WA
01.1996 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
Childcare Assistant
Canningvale Childcare
Canning Vale, WA
01.2008 - 03.2011
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
Cafe Worker
Bridies Cafe
Perth , Western Australia
02.2006 - 05.2007
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Customer Service Cashier
Woolworths
Belmont, WA
02.1999 - 04.2003
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized various software applications to process customer orders.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Set up new sales displays each week with fresh merchandise.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
Education
Year 10 -
Kewdale High School
Kewdale Skills
- Active Listening
- Research
- Self-Directed
- Relationship Building
- Multitasking Abilities
- Attention to Detail
- Equipment operation
- Teamwork and Collaboration
- Supervision and leadership
- Cultural Awareness
Timeline
Childcare Assistant
Canningvale Childcare
01.2008 - 03.2011
Cafe Worker
Bridies Cafe
02.2006 - 05.2007
Customer Service Cashier
Woolworths
02.1999 - 04.2003
Home Care Provider
Family Members
01.1996 - Current
Year 10 -
Kewdale High School
Front of Counter , Drive Through
Hungry Jack's