Nick Barlow
Banora Point
Summary
My ultimate goal is to be successful by achieving new goals and milestones while achieving a good work/life balance. I believe to be successful you need to have the drive/passion to learn new things everyday and learn from mistakes.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Aldi
Tweed Heads, NSW
01.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Assistant Store Manager
Skechers
Robina
07.2023 - 01.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grocery Manager
Coles Supermarket
Banora Point, NSW
11.2021 - 12.2022
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Caretaking Store Manager
Coles Supermarket
Banora Point, NSW
06.2021 - 11.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Dealing with team members absences through peak Covid-19 times and dealing with huge uplift of demand due to panic buying.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
Grocery Manager
Coles Supermarket
Casuarina, NSW
03.2019 - 06.2021
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Performed key tasks to promote inviting grocery store appearance.
Fresh Produce Manager
Coles Supermarket
Banora Point, NSW
08.2018 - 03.2019
- Fresh produce/shelves, coles
- Coached and mentored new team members.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Devised processes to boost long-term business success and increase profit levels.
trolley collector
UTC
07.2017 - 08.2018
Education
Diploma - Business, Business Management
Souther Cross University
Gold Coast, QLD02.2016
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Tweed River high
2015
Skills
- Hiring and training
- Department Oversight
- Operational Standards
- Customer Service and Assistance
- Business Leadership
- Inventory Accuracy
- POS Inventory System Operation
- Management Training
- Money Handling
- Customer Service Management
Additional Information
- Reference:
- Simar Singh: +61 422 834 555 (Store manager)
- Harshad Patel: +61 449 061 527 (Assistant Store manager)
Timeline
Assistant Store Manager
Aldi
01.2024 - Current
Assistant Store Manager
Skechers
07.2023 - 01.2024
Grocery Manager
Coles Supermarket
11.2021 - 12.2022
Caretaking Store Manager
Coles Supermarket
06.2021 - 11.2021
Grocery Manager
Coles Supermarket
03.2019 - 06.2021
Fresh Produce Manager
Coles Supermarket
08.2018 - 03.2019
trolley collector
UTC
07.2017 - 08.2018
Diploma - Business, Business Management
Souther Cross University
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Tweed River high