Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nick Birznieks

CALAMVALE,QLD

Summary

Motivated, College student seeking opportunities for development in the Social Work, Support work, disability sector. Tech-savvy and quick learning with technical know-how. Experienced in working with a multicultural team and CALD backgrounds. Works well with clients to resolve mental health issues and promote positive living choices. Knowledge of family systems therapy and individual outpatient clinical therapies. Demonstrates understanding and sensitivity to serving culturally diverse populations. Offers creativity and flexibility on delivery of services.

Overview

12
12
years of professional experience

Work History

Administration Assistant

Seats R Us
ROCKLEA, QLD
01.2014 - Current
  • Assisted with the preparation of reports, presentations, and spreadsheets.
  • Responded effectively to sensitive inquiries or complaints.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Performed data entry tasks accurately within specified timeframes.
  • Understood and followed oral and written directions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Field Placement Student

Community Hubs Australia
Woodridge, QLD
07.2023 - 10.2024
  • Utilized effective communication strategies to build relationships with families of students.
  • Assisted teachers with managing challenging behaviors from students.
  • Worked closely with human resources to support employee management and organizational planning.
  • Analyzed company's expenditures and developed financial models.
  • Provided guidance to students on academic and social issues.
  • Assisted in the development of lesson plans, instructional materials, and assessments.
  • Provided support services such as tutoring or mentoring when needed.
  • Observed students in classroom settings to assess their performance levels.
  • Contributed insights on how technology can be used as an educational tool in classrooms.
  • Studied regularly to stay current on terminology and treatment strategies.
  • Supported administrative staff by completing data entry tasks related to student information systems.
  • Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Evaluated and addressed individual client needs and concerns.
  • Offered grief and bereavement counseling to support family members after death of loved ones.
  • Collaborated with family members to provide comprehensive support services to clients.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Maintained and developed community relationships to support various client referrals.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
  • Provided supportive counseling services for victims of abuse or neglect.
  • Identified and addressed financial and emotional barriers to discharge and recovery.
  • Educated clients about the impact of trauma on mental health and well-being.
  • Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
  • Assessed safety risks for children living at home or in foster care settings.
  • Developed workable solutions for recurring problems for individuals and families.
  • Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers.
  • Engaged in community outreach and program development to support patient and caregiver needs.
  • Assisted homeless clients with procuring mental health support and other various community resources.
  • Maintained lists of resources helpful to clients.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Actively advocated for systemic change within organizations that serve vulnerable populations.
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Acted as role model for clients by exhibiting positive behaviors.
  • Provided crisis intervention services for clients experiencing acute distress.
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Voluntary Assistant

SBH QLD
Brisbane , 4000
07.2019 - 07.2019
  • Recognized outstanding contributions made by individual volunteers through awards or public recognition programs.
  • Created training materials for new volunteers on topics related to volunteering.
  • Assisted with set up for social events and food deliveries.
  • Greeted guests and vendors to assist in navigating space.
  • Maintained positive working relationship with fellow staff and management.
  • Worked closely with staff members to develop meaningful ways that corporate sponsors can engage in volunteering initiatives.
  • Coordinated support to facilitate general office operations.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Trainee Technician

Sunlit Computers
Browns Plains, QLD
01.2013 - 12.2013
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Resolved hardware issues including replacing parts as necessary.
  • Set up user profiles on local machines according to established standards.
  • Assisted with the deployment of new applications and updates to existing applications.
  • Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Implemented security measures such as firewall configuration and virus protection software installation and updates.
  • Participated in team meetings to discuss project status updates.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Oversaw daily performance of computer systems.
  • Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Deployed operating systems.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated with others to discuss new opportunities.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.

Education

Certificate III - Business

Set Solutions
Rocklea, QLD
09-2014

CERTIFICATE III - Information Technology

GO COMP
ROCKLEA
11-2013

BBA - Social Work

GRIFFITH UNIVERISTY
Meadowbrook

First Aid Course - First Aid

Griffith University
Meadow

Skills

  • Effective communication and negotiation skills
  • Provides meaningful contributions in team based settings
  • Effective conflict management skills
  • Excellent problem solver
  • High Level of empathy and Emotional intelligence
  • Holds a high level of professional responsibility
  • Good Administrative skills
  • Tech Savvy

References

References available upon request.

Timeline

Field Placement Student

Community Hubs Australia
07.2023 - 10.2024

Voluntary Assistant

SBH QLD
07.2019 - 07.2019

Administration Assistant

Seats R Us
01.2014 - Current

Trainee Technician

Sunlit Computers
01.2013 - 12.2013

Certificate III - Business

Set Solutions

CERTIFICATE III - Information Technology

GO COMP

BBA - Social Work

GRIFFITH UNIVERISTY

First Aid Course - First Aid

Griffith University

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