Nick Buttfield
CASTLEMAINE,VIC
Summary
Skilled hospitality worker with background in high-volume cafe's and restaurants. Possess strong customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Friendly and thoughtful team member.
Overview
26
26
years of professional experience
Work History
Barista
Saffs Cafe
CASTLEMAINE, VIC
10.2006 - 12.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Work floor shifts, stock control and ordering, train new staff, update and maintain POS system.
Hospitality Team Member
Theatre Royal
CASTLEMAINE, VIC
02.2005 - 10.2006
- Performed opening and closing duties as assigned by management.
- Greeted guests in a friendly and professional manner.
- Provided customer service to ensure guest satisfaction.
Hospitality Worker
Frangos and Frangos
Daylesford , VIC
06.2003 - 09.2004
- Fine dining
- Customer service
- Food and wine service
- Team player
- Maintenance of high quality service.
Hospitality Team Member
Via Volare
Fitzroy , VIC
07.1998 - 07.2003
- Performed opening and closing duties as assigned by management.
- Customer service.
- Barista
Education
High School Diploma -
Christian Brothers College
Adelaide 11-1985
Skills
- Opening and closing duties
- Balancing tills
- Espresso machine operation
- Customer service
- Floor and bar shifts
- Team player
Timeline
Barista
Saffs Cafe
10.2006 - 12.2024
Hospitality Team Member
Theatre Royal
02.2005 - 10.2006
Hospitality Worker
Frangos and Frangos
06.2003 - 09.2004
Hospitality Team Member
Via Volare
07.1998 - 07.2003
High School Diploma -
Christian Brothers College