Dynamic and detail-oriented professional with extensive experience at RSPCA, thriving in a mentor role as a senior team member. Able to adapt to changing environments, with strong abilities in effective communication and on the job safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Animal Welfare Inspector
RSPCA
05.2013 - Current
Self-motivated, with the ability to work independently or in a team environment, while providing support and guidance to team members.
Worked effectively in fast-paced, constantly changing environments.
Excellent investigative skills and thorough brief completion.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Ability to communicate effectively with members of the wider community and use de-esculation techniques when required.
Provide sound education to members of the public regarding best practice animal care.
Prosecution Unit Animal Handler
RSPCA
01.2011 - 01.2013
Managed day to day care of all protective custody animals including dogs, cats, small animals, birds and livestock at the Southern Prosecution Unit ans assisted at the Northern Prosecution Unit at Edinburgh when required.
Maintained body function and weight charts for inspectors and legal requirements.
Closely communicated with Inspctors regarding animals in care.
Coordinated with veterinary staff for routine check-ups and medical treatments.
Supervised animal enrichment activities to promote natural behaviors and well-being.
Behaviour Trainer & Dog Adoption Assistant
RSPCA
01.2010 - 01.2011
Developed comprehensive training programs for dogs in care that required behaviour modification or enrichment programs.
Daily care and management of adoption dogs and ensuring compatible matches with potential adopters.
Cattery Assistant
RSPCA
11.2009 - 02.2010
Assisted with day-to-day operations of the cattery, working efficiently and productively with all team members.
Monitoring health and welfare of cats in care.
Visitor Centre Assistant Manager
Zoos SA
01.2009 - 11.2009
Supervising 40 full time, part time and casual staff members in the newly constructed Adelaide Zoo Visitor Centre.
Implement new software and train staff in its usage.
Coordinate rosters for all staff.
Maintain visitor experiences booking systems.
Assist and supervise daily banking activities.
partake in regular staff performance reviews.
Database and Administration Coordinator
Novita Children's Services
01.2008 - 01.2009
Responsible for the overall management of the donor database and the administrative function of the Marketing Department.
Coordinate mailing lists for newsletters and direct mail appeals.
Initiate, develop, update and implement database procedures and maintain database accuracy.
Manage requests for marketing communications internal and externally.
Ad hoc project assistance as requested by Marketing Director.
Education
Certificate IV - Companion Animal Services
Delta Society Australia
Sydney, NSW
10-2014
Certificate IV - Government Investigation
Australian Security Academy
Brisbane, QLD
11-2012
Certificate II - Animal Studies
TAFE SA
SA
06-2009
Skills
calm under pressure
meticulous attention to detail
safety conscious
highly organised
positive team collaborator
Certification
State Government authorised Animal Welfare Inspector since 2010.
First Aid Certified including CPR and Mental Health.
Current South Australian firearms license.
Current Maritime Security Identification Card.
Completed 'Amplify Your Leadership' course in 2018.