Nick Golic
Malvern,VIC
Summary
Proven track record in enhancing customer relationships and sales revenue at Groutworx, leveraging exceptional customer service and interpersonal communication skills. Demonstrated ability to expand customer bases and exceed sales targets through strategic relationship building and informed decision-making. Skilled in customer relations.
Hardworking employee enthusiastic about learning the corporate side of the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Groutworx
11.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-value jobs.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Traffic Controller
MONJON
09.2023 - 10.2023
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Appointment Setter
Verstellar
06.2023 - 08.2023
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
Labourer
GNS Livestock
08.2016 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
Education
No Degree -
No Degree - Electronics Technology
General Knowledge
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Customer Needs Assessment
Accomplishments
- Hitting my target quota of 15k per monthly revenue for the company and exceeding that quota 95% of the time
- All around best sales representative 3 months consecutively for Groutworx
Certification
- Certificate II in General Education Australian College of Higher Education
Timeline
Sales Representative - Groutworx
11.2023 - 05.2024
Traffic Controller - MONJON
09.2023 - 10.2023
Appointment Setter - Verstellar
06.2023 - 08.2023
Labourer - GNS Livestock
08.2016 - 12.2022
McKinnon Secondary College - No Degree,
RMIT University - No Degree, Electronics Technology
Australian College Of Higher Education - , General Knowledge
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