Nick Harris
Ballina,NSW
Summary
As a person with a high level of experience in life and work, I have a passion for helping others. I am continuing to procure the knowledge and skills that will make me ideally suited for a new career in counselling. With nearly 20 years of experience in a variety of industries, I have gained the ability to work with people from diverse backgrounds and effectively communicate with them to meet their needs. I am currently completing a Diploma in Counselling (Australian Institute of Professional Counsellors Exp. Comp. Aug 2023). I possess a warm, empathetic personality and a desire to make a positive impact on the lives of both the clients I support and the people around me.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Self - Ballina Lawns And Gardens
01.2021 - Current
- Lawn mowing and gardening for NDIS and Home Care clients.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
Estimator
G James Glass & Aluminium
08.2014 - 01.2021
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Police Officer
Queensland Police Service
01.2013 - 08.2014
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Education
Diploma - Diploma of Counselling
Australian Institute of Professional Counsellors
Fortitude Valley, QLD08.2023
Certificate IV - Leadership And Management
Strategix
Loganholme, QLD12.2017
Skills
- Calm in times of crisis
- Active listener - The ability to listen and understand a client without judgement
- Empathy - The capacity to understand and share the feelings of the client
- Effective communication - The ability to communicate effectively with clients, colleagues and stakeholders
- Problem Solving - The ability to identify a problem, generate possible solutions and assist clients in evaluating and choosing the best course of action
- Time management - The ability to prioritise competing demands and meet deadlines
- Compassion - The ability to show sensitivity and kindness to a client experiencing emotional distress or pain
Timeline
Owner/Operator
Self - Ballina Lawns And Gardens
01.2021 - Current
Estimator
G James Glass & Aluminium
08.2014 - 01.2021
Police Officer
Queensland Police Service
01.2013 - 08.2014
Diploma - Diploma of Counselling
Australian Institute of Professional Counsellors
Certificate IV - Leadership And Management
Strategix
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