NICK HODGSON
Gold Coast,QLD
Summary
Dynamic National Key Account Manager with Balter Brewing, skilled in analytics and consultative sales techniques. Proven track record of developing strategic account plans that enhanced market presence and fostered strong partnerships. Adept at training teams and optimizing costs, driving significant revenue growth through innovative marketing initiatives and exceptional communication.
Overview
12
12
years of professional experience
Work History
National Key Account Manager
Balter Brewing
Gold Coast, QLD
02.2025 - Current
- Managed relationships with national retail partners for craft beer distribution
- Developed strategic account plans to maximize market presence
- Collaborated with marketing team to create promotional campaigns
- Analyzed sales data to identify growth opportunities
- Built strong partnerships through regular communication and follow-up
- Developed presentations outlining proposals for major projects requested by clients.
- Developed incentive programs aimed at increasing sales volume from existing customers.
Business Development Executive
Balter Brewing
Gold Coast, QLD
09.2021 - 02.2025
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Restaurant Manager
Wyndham Resorts
Gold Coast, QLD
12.2020 - 09.2021
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Optimized profits by controlling food, beverage and labor costs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Bar Manager
House of Brews
Gold Coast, QLD
05.2017 - 11.2020
- Maintained detailed inventory of bar supplies and stocked work areas.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Monitored cash intake to reduce discrepancies.
- Planned and coordinated special events to boost customer numbers and profits.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Developed and implemented bartender training programs, policies and procedures.
- Increased profits by overseeing inventory and strategically increasing menu prices.
Sales Executive
Softcat PLC
Manchester, UK
07.2013 - 07.2014
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
Education
Associate of Arts - Business Management (IND)
University Of Leeds
Leeds, UK07.2013
High School Diploma -
Fallibroome High School
Macclesfield, UK09.2009
Skills
- Analytics
- Adept multi-tasker
- Analytical problem solver
- Cost management
- Excellent communicator
- Cold calling
- Training and mentoring
- Consultative sales techniques
- Employee training
- Organizational ability
- Service-oriented mindset
- Purchasing
- Networking
- Territory management
- Marketing initiatives
Education and Training
other,other
Accomplishments
- Regularly over achieved KPI goals.
- Consistently maintained high customer satisfaction ratings.
- Created profitability by boosting revenue while reducing costs.
- Increased team productivity with morale-boosting incentives.
References
References available upon request.
Timeline
National Key Account Manager
Balter Brewing
02.2025 - Current
Business Development Executive
Balter Brewing
09.2021 - 02.2025
Restaurant Manager
Wyndham Resorts
12.2020 - 09.2021
Bar Manager
House of Brews
05.2017 - 11.2020
Sales Executive
Softcat PLC
07.2013 - 07.2014
Associate of Arts - Business Management (IND)
University Of Leeds
High School Diploma -
Fallibroome High School
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