Dedicated cybersecurity student with a love for technology and commitment to continuous learning. Eagerly seeking opportunities to use my foundational knowledge and grow my expertise in the cybersecurity landscape.
Overview
3
3
years of professional experience
Work History
Customer Service Officer
Roxby Council
07.2023 - 10.2023
Manage and Triage customer complaints and queries
High level of problem-solving and customer service skills
Maintain clear and concise line of communication between all departments and general public.
Customer Service Officer
SendEze
02.2023 - 04.2023
Maintain high-quality level of customer service
Manage complaints and queries from clients and other high-level stakeholders
Sales Person
Ethical Prospecting
11.2021 - 11.2022
Sell energy and NBN plans
Utilise sales processes and in-house CRM systems
Maintain a quality level of customer service in high-pressure environments.
Duty Manager
Roxby Downs Club
06.2020 - 11.2021
Attended gaming machines, including poker, keno and TAB
Cash handling with large amounts of money
Manage staff for my shift.
Education
Diploma & Bachelor’s Degree - Cyber Security
Torrens University
Online
02.2026
High School Diploma -
Christian Brothers College
Adelaide, SA
11.2018
Primary School -
Dominican Primary School
Adelaide, SA
11.2011
Skills
Data Entry
Credit Card Applications
Till Counting
Rudimentary understanding of python
Rudimentary understanding of Unix and Linux Systems
Rudimentary understanding of C#
Github with regular commits of learning (https://githubcom/v0idsec)