Summary
Overview
Work History
Skills
References
Timeline
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Nick Riddle

Sydney,NSW

Summary

Accomplished professional fosters performance-based culture centered on building and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership.

Overview

19
19
years of professional experience

Work History

Territory Sales Manager

Kenvue
Sydney, NSW
04.2023 - Current
  • Manage single and multi-site operators with in IGAs and Pharmacy
  • Develops and implements a territory plan to ensure that sales and promotional objectives are achieved.
  • Ensures that designated products are ranged and sold in line with the ranging targets specified for all independent grocery customers in the territory.
  • Ensures that in-store training is negotiated in line with cycle objectives and is executed within the store for all independent grocery accounts in the territory.
  • Plan and deliver an annual promotion and activation calendar to deliver optimum value within your portfolio.
  • Monitors sales performance, recommends, and implements initiatives to enhance sales and capitalize on business opportunities.
  • Negotiates in-store displays in line with cycle objectives, and they are executed within the store for all grocery personnel in the territory.
  • Category Management.
  • Manage trade investments to deliver a positive ROI
  • Built and led talented sales team to propel regional performance via strategic brand representation.
  • Educated customers on product features and use to provide optimal service.
  • Supervised a team of sales representatives within the assigned territory.

Senior Business Development & Account Manager

TCC Distributors (P&G)
Sydney, NSW
01.2018 - 03.2023
  • Implement new initiatives and planograms to build category value and sales via loyalty-tailored solutions.
  • Develop key account-specific business plans based on overall objectives for P&G and the customer.
  • Maintain appropriate coverage disciplines to ensure SLAs are achieved within cycle brief schedules.
  • Monitor and report competitive activity as required.
  • Continually build understanding and expertise of category brand dynamics.
  • Continually work to build individual and organizational capacity and capability.
  • Identify and develop appropriate action plans to counter competitor brand activity.
  • Train and mentor all new hires and the P&G graduate program.
  • Analyzed client data and identified opportunities for growth.
  • Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.

Merchant Services Representative

First Data Australia
Sydney, NSW
08.2015 - 12.2017
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Provided detailed feedback on product features requested by merchants which helped inform future development efforts.
  • Manage current clients within my portfolio
  • Targeting clients with a merchant facility.
  • Collaborated with marketing team members on promotional campaigns designed to increase merchant adoption rates.

Business FX Account Manager SME

Western Union Business Solutions
07.2013 - 06.2015
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed records.
  • Addressed customer questions and concerns regarding products and services.
  • Onboarded new team members to integrate into organization.
  • Participated in trade shows, conferences, and networking events to represent the company and attract new business.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.

Business FX Sales Consultant

American Express International
Sydney, NSW
06.2006 - 06.2013
  • Identified areas of improvement within existing processes and procedures.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Assisted in developing sales strategies and setting targets for different accounts.
  • Developed key customer relationships to increase sales.
  • Generated leads through cold calling, networking, and referrals.
  • Generated daily reports on sales activities for management review.
  • Priced out products for customers and drew up sales paperwork.

Skills

  • Market and competitive analysis
  • Lead prospecting
  • Sales closing
  • Territory and account management
  • Business growth and retention
  • Solution selling
  • Consultative and relationship selling
  • Team building
  • Sales tracking
  • Product sales expertise

References

References available upon request.

Timeline

Territory Sales Manager

Kenvue
04.2023 - Current

Senior Business Development & Account Manager

TCC Distributors (P&G)
01.2018 - 03.2023

Merchant Services Representative

First Data Australia
08.2015 - 12.2017

Business FX Account Manager SME

Western Union Business Solutions
07.2013 - 06.2015

Business FX Sales Consultant

American Express International
06.2006 - 06.2013

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Nick Riddle