Nick Sperryn-Jones

Work History

Finance Broker & National Franchisor

Tropical Glow Pty Ltd

01.2023 - Current

Tropical Glow is a mobile spray tanning franchise
My role here is in 2 parts
Finance Broker – Organizing asset finance for potential franchisees on all or part of the franchise cost
Ensuring compliance and liaising with underwriters at Valiant and the finance houses
Maintained regular contact with clients to inform about transactions and performance.
Gathered customer information and maintained in CRM database.
Discussed financial options with clients and provided informed suggestions.
Ascertaining best finance options for clients based on their individual circumstances
National Franchisor – Guiding the direction of the business to ensure profitability and sustainability for the whole company
Maintaining quality and performance standards
Research and development
National marketing and advertising
Networked to identify potential new clients and expand geographic territories.

Owner

Waverley Garage Doors

08.2013 - Current

Currently for sale
Waverley Garage Doors is a Garage Door installation and repair business located in the Eastern Suburbs of Melbourne
We have a customer Database of around five thousand customers whom we look after on a regular basis
I built this business from scratch in 2014 to being one of the most successful Garage Door operations in Melbourne
This experience has taught me about Good Customer Service, Negotiation and Sales Skills, managing workflows, Self Motivation, Budgeting and Financial Management and building a brand
Managing Key customers like AVEO and Lendlease and building relationships across their multiple sites.

Director and Founder of The New Business Coach

01.2021 - 01.2023

Coaching and Mentoring for New Start Ventures
Support and teaching of how to understand financials
Marketing and Advertising Coaching
Creation of new products and activities to assist the business in achieving increased sales and profitability
B2B Sales and negotiations
Managing Key stakeholders
Sales techniques and closing coaching
Identifying your customer and Targeted marketing
What is good customer service and how to differentiate your brand.

National & Divisional Franchisor

Jims Group

08.2017 - 12.2019

I helped the Jim’s Group set up their Roller Door Division and wrote all their policies and procedures to sell Franchises
When a Franchise was granted I trained the Franchisees in Garage Door Installation and Business Coaching
This involved not only the technical side of the business but Local Marketing, Websites, Accounts, Advertising and managing their workflows
Franchisee management played a huge part of this role along with mentoring and managing the franchisees
Key responsibilities included: Goal Setting– Short Term / Long Term Region and Territory sizes, review & Sales Marketing Plans for Franchisors and Franchisees Key Performance Indicators for Franchisors & Franchisees Sales Processes for the Division inc B2B sales
Driving Sales across the division to give monthly growth
Setting Selection Criteria for Franchisees Documentation preparation for Franchisees Training Process & Manuals OH&S Complaint Handling Service Codes review Training & Performance management Bi Monthly Board meetings with the Jim’s Group Board as primary contact for the Division.

Owner & Master Franchisor

Residential Garage Doors

01.2006 - 08.2013

I started this Garage Door business from scratch when we arrived in Australia
I built it up to the point where we had multiple employees and then to help it expand we went through the franchising process and turned our family business into the largest Garage Door Franchise operation in Australia by the time I sold it in 2013.

Real Estate Salesperson

Professionals Real Estate

03.2008 - 09.2009

Communicated with clients to understand property needs and preferences.
Generated leads for sales and rental properties through cold calls and referrals.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Liaised between buyers and sellers to provide positive experiences for both parties.

Used Car Manager

Inchcape BMW

01.2003 - 01.2006

Negotiated and finalized used car pricing and contract terms.
Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
Marketed successfully through social media at no additional cost to dealership.
Trained and mentored new sales team members.
Assisted with vehicle appraisals and location of desired vehicles for purchase.
Conducted end-of-month profit reporting for all used vehicle sales.
Drafted sales contracts and warranty documents to facilitate sales transactions.
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.

MINI Sales and Marketing Manager

Inchcape MINI

01.2002 - 01.2003

Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
Managed workflow between staff, coordinating documents, planning and creative material distribution.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Generated reports detailing campaign performance, customer engagement and engagement trends.
Increased consumer leads through development of targeted advertisements and dealer direct response program.

Finance Underwriting Manager

BMW Financial Services UK

07.1996 - 01.2002

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Resolved problems, improved operations and provided exceptional service.
Actively listened to customers, handled concerns quickly and resolved major issues in accordance with BMW core values.

Summary

Overview

Work History

Finance Broker & National Franchisor

Owner

Director and Founder of The New Business Coach

National & Divisional Franchisor

Owner & Master Franchisor

Real Estate Salesperson

Used Car Manager

MINI Sales and Marketing Manager

Finance Underwriting Manager

Education

Bachelor of Science - Maths For Finance And Management

NMAS - Mediation

Cert 4 in Financial Services - Financial Services & Mortgage Broking

Skills

References

Work Availability

Timeline

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