Nick Wood
Cedar Vale
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Sales Manager
Slacks Creek Brake & Clutch
07.2013 - 11.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees.
Hospitality Worker
Greenbank RSL
11.2006 - 06.2013
- Performed general cleaning by sweeping and mopping floors, Cleaning bars and cold rooms
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Trades Assistant
Master Cylinder Exchange
11.2005 - 10.2006
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
- Performed maintenance and minor repairs to various machines under supervision.
- Demonstrated adaptability by quickly learning new tasks as assigned by supervisors.
- Contributed to a positive team culture by maintaining a respectful attitude, offering assistance when needed.
Education
Certificate III - Hospitality
Training And Employment Recognition Council
QLD11-2010
Skills
- Staff management
- Product knowledge
- Sales expertise
- Positive and upbeat
- Housekeeping
- Supply restocking
- Attention to detail
Timeline
Sales Manager
Slacks Creek Brake & Clutch
07.2013 - 11.2024
Hospitality Worker
Greenbank RSL
11.2006 - 06.2013
Trades Assistant
Master Cylinder Exchange
11.2005 - 10.2006
Certificate III - Hospitality
Training And Employment Recognition Council
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