Nick Zhang

• Designed and implemented robust network architectures to support organizational IT transition and uplift their security posture.
• Developed comprehensive documentation for network configurations, improving knowledge transfer and team efficiency.
• Led cross-functional teams in troubleshooting complex network issues, enhancing collaborative problem-solving efforts.
• Streamlined network security protocols, reducing vulnerabilities through proactive assessments and updates.

• Participated in all kinds of project implementation, including network infrastructure set up, VPN deployment, Migration site from On-premise to Azure environment, Migration Office 365 tenancy, etc.
• Working on phone to help our clients resolve various IT issues, such as computer system, software, email, printing, network, VPN, etc.
• Conducted server maintenance to keep client's servers are always in good health , and make sure the backup is running and successful.

Participating an operation & maintenance projects for one Internet Finance Company, I was responsible for:

• Design and planning of the whole network architecture, which are based on the maximum estimated business capacity within five years , to meet he requirement of high bandwidth, high availability, high reliability, easy management and audit principles.
• Network resources allocation and arrangement, including management and allocation of various network resources, such as IP addresses, switch ports and dedicated network circuits.
• Oversaw network performance, making changes when needed to boost overall efficiency and power.
• Developed and wrote recommendations for departmental policies, procedures, technical standards and guidelines.
• Analyzed, identified and resolved complex network problems.