Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickolas Fazzolari

Hillside,Australia

Summary

Motivated and reliable customer service professional with hands-on experience in fast paced, high volume environments through previous employment. Skilled in managing customer interactions with patience, efficiency and positive attitude. Proven ability to work as part of a team, handle pressure calmly, and maintain high standards of service. Eager to bring strong communication skills, adaptability and a commitment to learning into a professional office setting.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
05.2022 - 11.2024


  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Kitchen staff member

McDonald's
04.2022 - 03.2023

Waiter

Gelobar
01.2021 - 10.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Completed Year 12 -

Brunswick Secondary College
10-2020

Skills

  • Working effectively with others to complete projects on time and to a high standard Being dependable and ensuring that team members can count on you to do your part Working together to find solutions when challenges arise on the job Adjusting to different tasks, team dynamics, and work environments
  • Effective communication in a trade means giving clear instructions, listening closely, and working together to solve problems It includes using non-verbal cues when needed and keeping records to ensure smooth, respectful teamwork
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multitasking and organization

Timeline

Crew Member

McDonald's
05.2022 - 11.2024

Kitchen staff member

McDonald's
04.2022 - 03.2023

Waiter

Gelobar
01.2021 - 10.2021

Completed Year 12 -

Brunswick Secondary College
Nickolas Fazzolari