Nicky Silver

Provided a wide range of hair services including cutting, coloring, styling, and treatments for a diverse clientele

Built and maintained strong relationships with clients, contributing to a high rate of repeat business and positive word-of-mouth referrals

Delivered personalised consultations to ensure client satisfaction and suitability of styles and treatments

Actively promoted salon products and services, consistently achieving weekly sales targets

Managed appointment bookings, payment processing, and salon administration tasks with accuracy

Maintained a clean, welcoming, and professional salon environment in line with hygiene and safety standards

Supported junior staff and contributed to training new team members

Adapted to changing client needs and peak periods with professionalism and efficiency

Promoted Hello Fresh meal subscription services through direct face-to-face interactions at shopping centres, events, and pop-up locations

Delivered engaging and persuasive sales pitches tailored to each customer's lifestyle and preferences

Consistently exceeded daily and weekly sales targets through strong communication, confidence, and resilience

Built rapport quickly with potential customers, using active listening to overcome objections and secure sign-ups

Accurately entered customer information and orders, ensuring smooth onboarding and delivery processes

Maintained a professional and positive attitude in high-pressure sales environments

Represented the Hello Fresh brand with energy and enthusiasm, contributing to strong customer experiences and brand loyalty

Prepared food and served customers quickly and efficiently

Operated POS system and handled cash/card transactions

Assisted with stock rotation and maintaining cleanliness standards

Worked as part of a team during busy service periods

Delivered friendly and attentive table service in a busy, fast-paced restaurant environment

Accurately took food and beverage orders, ensuring special requests and dietary needs were communicated clearly to the kitchen

Managed multiple tables during peak periods while maintaining high service standards and professionalism

Processed customer payments using POS systems and handled cash/card transactions with accuracy

Assisted with opening and closing duties, including restocking supplies and cleaning service areas

Collaborated with kitchen and bar staff to ensure timely delivery of orders and seamless customer experiences

Provided support during private functions and events, adapting quickly to changing priorities and guest needs