Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicky Lumb

Coalfalls,QLD

Summary

Experienced professional seeking employment in a company with ample long-term growth opportunities. Skilled at leveraging existing abilities while constantly acquiring and refining new skills. Recognized for a strong work ethic and ability to excel both independently and as part of a team.

Motivated underground Service Crew Member bringing 7 years of experience and advanced safety and mining skills. Eager to apply abilities to a new role, focused on keeping customers satisfied and operations running smoothly.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mentor

Five Bridges
02.2024 - Current
  • Mentor guiding first nations customers attached to a job seeker payment
  • Assisting to focus on their strengths and to address their barriers and gain sustainable employment
  • Working towards meeting individual and team KPI’s
  • Completion of booking and managing diary and calendar
  • Interacting with stakeholders and the community.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
  • Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
  • Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
  • Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
  • Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
  • Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.

Employment Consultant WFA

APM
01.2023 - 02.2024
  • Employment consultant servicing participants attached to a job seeker payment
  • Assisting to address their barriers and gain sustainable employment
  • Working towards meeting individual and team KPI’s
  • Completion of booking and managing diary and calendar
  • Interacting with stakeholders and the community.
  • Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
  • Proofread and edited clients' resumes to improve interview chances.
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Managed caseloads of up to 210 monthly clients in search of gainful employment.
  • Analyzed data from past placements to identify successful strategies implemented within the organization leading to higher placement rates.
  • Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
  • Enhanced client satisfaction by providing personalized employment consulting services and tailored career advice.
  • Maintained up-to-date knowledge of labor market trends to provide accurate information on potential growth industries or occupations in demand.
  • Empowered clients through coaching that built self-confidence during their transition into new careers or positions.
  • Matched clients to open positions based on skills and work requirements.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.

Service Crew/Nipper/Truck Leading Hand/ ERT Leader

Barminco
07.2021 - 12.2022
  • Leading the trucking fleet and communicating with bogger operators and shift boss
  • Off siding jumbos and helping them meet their targets safely
  • General service crew duties vent extensions, service air water and pump lines, installing pumps in sumps and in declines, install and grout cables, moving of refuge chambers and IT operations
  • Have been completing training and working within the ERT for mines rescue
  • Was nominated as the ERT Leader for the site
  • ERT included firefighting, underground rescues and emergency situations.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
  • Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
  • Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Worked well with teammates and accepted coaching from management team.

Slaughterman

Central Agri Group
09.2020 - 01.2021
  • Participated in ongoing professional development opportunities to stay current on industry trends and advancements in slaughterhouse technology.
  • Enhanced operational efficiency by regularly reviewing and updating standard operating procedures to reflect best practices within the industry.
  • Maximized carcass yield by utilizing expert knife skills and precise cutting techniques during the slaughtering process.
  • Minimized downtime during machinery malfunctions by quickly identifying issues and coordinating timely repairs with maintenance personnel.
  • Reduced workplace accidents through thorough training of team members on proper equipment usage and safety protocols.
  • Ensured compliance with industry standards by consistently updating knowledge on relevant laws, regulations, and guidelines.
  • Slaughtered animals in accordance with religious laws and verified carcasses met specified religious standards.
  • Removed bones and cut meat into standard cuts in preparation for marketing.
  • Wrapped dressed carcasses and meat cuts to prepare meat products for sale or consumption.
  • Inspected and graded meat prior to processing.

Experienced Underground Nipper

Newmont Mining
01.2018 - 09.2020
  • Advanced operational efficiency by troubleshooting common mechanical problems on underground mining equipment.
  • Managed daily mining operations, ensuring the timely achievement of production targets without compromising safety standards.
  • Maintained compliance with environmental regulations by implementing responsible mining practices and reclamation efforts.
  • Demonstrated strong problem-solving abilities in addressing equipment malfunctions or breakdowns, ensuring minimal disruption to mining operations.
  • Participated in continuous improvement initiatives aimed at bolstering operational safety measures across all mining activities.
  • Trained new employees on mining procedures, safety guidelines, and equipment usage for seamless integration into the team.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
  • Operated alongside the jumbo operators and followed instructions.

Education

High School Diploma -

Gympie State High School
Gympie, QLD
12.2005

Skills

  • Teamwork and Collaboration
  • Effective Leadership
  • Team Collaboration
  • Organization
  • Goal Setting
  • Skill Development
  • Scheduling
  • Goal Planning
  • Interpersonal Communication
  • Client Scheduling
  • Regulatory Compliance
  • Case Management
  • Relationship Building
  • Customer Support
  • Crisis Intervention Techniques
  • Group Instruction
  • Activity Planning
  • Support Services
  • Emotional Support
  • Business Networking
  • Case Notes
  • Group and Individual Meetings
  • Records Management
  • Critical Thinking
  • Problem-Solving
  • Attention to Detail
  • Decision-Making
  • Conflict Management
  • Relationship Development
  • Job Search Instruction
  • Interview Skills Instruction
  • Career advising
  • Cultural Competency
  • Workforce Readiness
  • Crisis intervention strategies
  • Diverse groups presentations
  • Career Planning
  • Customer Service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong Work Ethic
  • Efficient task completion
  • Stress Tolerance
  • Safe handling standards
  • Training and coaching
  • Reliability and punctuality
  • Inventory Management
  • Preventive Maintenance
  • Forklift Operation
  • Integrity and Honesty
  • Clear Communication
  • Time Management
  • Flexible Schedule
  • Safety
  • Initiative and Self-Motivation
  • Complex Problem-Solving
  • Valid Driver's License
  • Heavy Lifting
  • Visual Communication
  • Crew Leadership
  • Safe Vehicle Operation
  • Equipment Maintenance
  • Collaboration and Teamwork

Certification

  • License C Class
  • AVCGA Induction Seamanship
  • Transport and Distribution Maritime Operations Certificate 1 Enterprising Endorsement for AVCGA Base Radio Operator
  • Queensland Officers Training
  • Provide First Aid

Timeline

Mentor

Five Bridges
02.2024 - Current

Employment Consultant WFA

APM
01.2023 - 02.2024

Service Crew/Nipper/Truck Leading Hand/ ERT Leader

Barminco
07.2021 - 12.2022

Slaughterman

Central Agri Group
09.2020 - 01.2021

Experienced Underground Nipper

Newmont Mining
01.2018 - 09.2020

High School Diploma -

Gympie State High School

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Nicky Lumb