Nicky Spencer

• Led a high-performing team of 3 representatives, achieving sales targets and driving growth across multiple territories
• Mentored and coached team members to develop strategic account plans, achieving KPIs and expanding market share
• Fostered a collaborative environment focused on accountability and team performance, resulting in improved overall results
• Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
• Conducted regular account reviews and provided performance assessments, ensuring milestones were met and performance targets exceeded
• Collaborated with internal stakeholders to roll out pricing strategies and marketing initiatives, contributing to sustained territory growth
• Presented monthly business updates to MELT, providing insights and strategies for continued success
• Worked cross-functionally with marketing and product teams to execute sales campaigns and support product launches

Achievements

• Direct sales team achieved 94% of target in a challenging market
• Coached an underperforming team member to hit G&O's, improving their performance rating
• Coached a sales representative to be more strategic with identifying KAP's and being more streamlined and focused with their time, resulting in 148% growth in QTR 4.

• Led sales initiatives within the largest territory, generating $5.7 million in annual revenue
• Drove digital sales strategy deployment and collaborated with stakeholders to execute digital campaigns
• Managed pricing negotiations, account reviews, and strategic partnerships to increase market share
• Developed and nurtured relationships with key surgeons, leading to significant growth in territory sales

Achievements

• 2023: Mentor Ethicon Advisory Board member
• 2022 & 2021: Sales Excellence Council
• 2020: Salesperson of the Year (Business Unit & Mentor), Quota Achiever ($1.5M growth, $5.2M revenue), Diamond Club Winner
• Achieved quota 5 out of 7 years (2017-2023)
• Grew territory from $3.2M to $5.7M in annual revenue (2017-2023)

• Managed a territory of over 340 physicians, successfully launching and driving sales for diabetes management products
• Exceeded performance metrics, achieving 128% of quota in Q1 2017
• Delivered consistent growth by driving product adoption and leading educational initiatives for medical professionals
• Achieved 15% growth above national target within the first two months of a new product launch

• Built a client base, achieving year-over-year growth and exceeding club retention rates
• Trained and mentored new personal trainers, taking on leadership roles within the club
• Developed customized fitness and nutrition plans, achieving strong client results
• Awarded Personal Trainer of the Year in 2015
• Achieved client retention rates exceeding 70%, while growing new client acquisition year over year

• Generated leads and built relationships with key contacts to identify market trends
• Coordinated client presentations, meetings, and system demonstrations to drive engagement

• Managed print orders, schedules, and supplier negotiations to ensure cost-effective production
• Oversaw print quality, staff management, and liaised with internal and external teams to meet deadlines
• Promoted from Assistant Production Manager to Production Manager within three months
• Successfully reduced print costs by advising on more cost-effective printing formats

• Managed office operations and coordinated print orders, schedules, and advertising processes
• Worked with printers, repro houses, and internal teams to ensure timely and accurate production
• Implemented efficient systems for office management and production, improving workflow and processes

• Coordinated production schedules, print orders, and managed relationships with suppliers and clients
• Supported the production of key publications and contributed to cost savings in production processes
• Oversaw the production of a successful ‘3-D' issue, increasing circulation
• Helped reduce repro costs by advising clients on digital ad supply format