Nicky Staltaro

Facilitated inclusive programs building connections for vulnerable individuals in the women's shelter. Building community between clients and their children.

• Worthy to Shine is a life skills program that teaches vulnerable youth value, purpose and self worth. I currently work between Parkville and Cherry Creek Prisons. Leading stimulating group discussions to encourage deeper connections with clients.

Consistently achieved high customer satisfaction through exceptional service in-person and online.

• Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally. Handled calls promptly and with courteous professionalism. Maintained high levels of customer retention through exceptional service and follow-up communication. Completed call documentation while speaking with customers.