Nico Bryan Matillano

Assisted in average of over thirty clients per day.

• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Researched and identified solutions to technical problems on leisure time or on-the moment.

• Pleasantly interacted with customers, given commendations by said customers.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.

• Met with patients to discuss medical histories and current complaints, assisted in conjunction with professional dietician and nurses.
• Answered patient inquiries and provided information about healthcare services.
• Completed necessary reports and documentation on time and to specifications.

• Supervised and enhanced work of a 2-person team producing more than 500 plates per day.
• Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
• Developed and remained accountable for safety, quality, consistency and adherence to health standards.

• Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results, produced efficient time and scope for projects.
• Collaborated with network executives to define and propel organization's mission and vision, met over fifty clients on one to one basis.
• Efficiently increased on-production productivity through desired and professional communication with crew and third-party studio staff.

• Learned every menu preparation and numerous off-label drinks to meet all customer needs.
• Educated coworkers and customers about new products.

• Remained alert to problems or health issues of clients and competently responded.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.