Nicola Bogahawattha
Box Hill,Australia
Summary
I am currently pursuing studies in biomedical science while developing skills in teamwork and scientific communication. My experience includes customer service, volunteer teaching, and working in culturally diverse settings, such as participating in the Monash Global Immersion Guarantee in Samoa. I bring strong intercultural competence, problem-solving abilities, and a passion for applying my biomedical knowledge to real-world situations. I am eager to contribute effectively in a professional environment driven by a commitment to excellence and service.
Overview
3
3
years of professional experience
Work History
RESEARCH INTERN
Illumina
Melbourne, Australia
01.2025 - 02.2025
- Collaborated with other interns to ensure efficient completion of research tasks
- Reviewed scientific journals for articles related to the organization's specific field of study
- Participated in team meetings to discuss research progress and findings
BARISTA
McDonald's
Balwyn, Australia
04.2023 - 01.2025
- Provided excellent customer service by responding to inquiries promptly and professionally
- Consistently maintained cleanliness and organization of the work area throughout the shift
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas
VOLUNTEER SWIM INSTRUCTOR
Surrey Park
Box Hill, Australia
02.2023 - 03.2023
- Designed lesson plans to instruct individuals in fundamental swimming techniques, including floating, breathing, treading water, and stroke refinement
- Adapted teaching methods to accommodate individual student needs and abilities
- Monitored student performance closely during each class session to track progress
- Organised lesson plans according to the unique requirements of each student
CUSTOMER SERVICE REPRESENTATIVE
Shanika Marine Company
Colombo, Sri Lanka
01.2022 - 12.2022
- Successfully multitasked to maintain accuracy and attention to detail
- Displayed strong, active listening skills when addressing customer inquiries and concerns
- Established and maintained strong client relationships through consistent and effective communication
- Uphold a high level of professionalism when handling difficult customers
Education
BACHELOR OF BIOMEDICAL SCIENCE -
Monash University
VIC12.2025
POOL LIFEGUARD'S LICENSE -
Life Saving Victoria
03.2024
CARDIOPULMONARY RESUSCITATION -
Accredited First Aid Courses
02.2024
INTERNATIONAL ADVANCED LEVEL -
Musaeus College
09.2022
INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM -
British Council
09.2022
Skills
- Active listener
- Verbal communication
- Intercultural competence
- Professionalism
- Coordination and teamwork
Accomplishments
- Pool Lifeguard's License, Life Saving Victoria, 03/01/24
- Cardiopulmonary Resuscitation, Accredited First Aid Courses, 02/01/24
- International Advanced Level, Milan High School, 09/01/22
- International English Language Testing System, British Council, 09/01/22
References
References available upon request.
Timeline
RESEARCH INTERN
Illumina
01.2025 - 02.2025
BARISTA
McDonald's
04.2023 - 01.2025
VOLUNTEER SWIM INSTRUCTOR
Surrey Park
02.2023 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Shanika Marine Company
01.2022 - 12.2022
BACHELOR OF BIOMEDICAL SCIENCE -
Monash University
POOL LIFEGUARD'S LICENSE -
Life Saving Victoria
CARDIOPULMONARY RESUSCITATION -
Accredited First Aid Courses
INTERNATIONAL ADVANCED LEVEL -
Musaeus College
INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM -
British Council
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