Nicola Carbone
Dianella,WA
Summary
An accomplished Personal Assistant with over 28 years’ experience with a strong commitment to contributing to the goals of the organisation by providing outstanding executive support.
My career has been built on the simple philosophies of always allowing the time to “stop and listen” ... that success is a result of contagious energy ... to be collaborative in what I think, say and do ... to operate with confidence and to always maintain a strong purpose no matter what.
I believe that Personal Assistants who see their role as a partnership are often in the best position to broaden their skills and grow their career.
I am highly organised in terms of time management, space management and task management and proactive at anticipating the needs of the Manager and utilise my broad understanding of the business to effectively interpret these.
I am a team player and exhibit sound judgment and the ability to make reasonable decisions in the absence of direction.
On a personal note I enjoy spending time with my husband and two children, and take pleasure in the rewarding experiences that family brings.
Overview
32
32
years of professional experience
Work History
Personal Assistant
QBE Insurance
1996.10 - Current
- Enhanced Executive's productivity by managing schedules, organising meetings, and overseeing inbox correspondence.
- Streamlined communication for better efficiency between Executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of Executive through effective prioritisation and organisation of tasks.
- Managed travel arrangements including international and domestic flights, accommodations, and itineraries for smooth business trips.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Contributed to positive work environment through professional demeanour and strong interpersonal skills.
- Supported Executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Developed relationships with key stakeholders, fostering trust and rapport within a network of contacts.
- Aided Executive in personal tasks such as scheduling appointments or running errands when needed.
Office Administrator
WA Assessing
1992.02 - 1996.09
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Assisted in the management of daily office operations, ensuring smooth workflow and timely completion of tasks.
- Maintained accurate records of office expenses, contributing to budget control and cost reduction efforts.
- Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
- Developed a comprehensive filing system for easy document retrieval and improved information management.
- Processed expense reports accurately and submitted them within required deadlines for prompt reimbursement.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
High School Diploma -
Chisholm Catholic College
Bedford, WA12.1991
Skills
- Strong Work Ethic
- Exceptional Organisation
- Personal Correspondence
- Client Relations
- Calendar Management
- Organising and Preparing Meetings
- Expense Management
- Travel Coordination
- Event Planning
- Project Management
Interior design and Home Building
Personal Interests
Interior Design: I enjoy any activities related to interior design, such as redecorating homes my husband and I build, following interior design blogs or magazines and attending design workshops and seminars. I'm passionate about creating aesthetically pleasing and functional living spaces through strategic furniture arrangement and colour coordination.
Home Building: My husband and I have project managed 3 homes we have created through owner builder. My husband is a school teacher who also project manages our builds. We are skilled in hands-on construction tasks and proficient in utilising various tools and equipment for home improvement projects. We also auditioned for The Block.
Timeline
Personal Assistant
QBE Insurance
1996.10 - Current
Office Administrator
WA Assessing
1992.02 - 1996.09
High School Diploma -
Chisholm Catholic College
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