Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Bartender

Nicola Curran

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Manly Bowls Club
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Gold Class and Scoop Attendant

Event Cinemas
10.2021 - 06.2023
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Facilitated smooth operation of events by setting up venues according to specific requirements.
  • Enforced adherence to health and safety protocols, contributing to safe environment for all.
  • Supported promotional activities, informing guests of upcoming events and special offers.
  • Assisted in training new attendants, sharing best practices and tips for efficient service.
  • Greeted customers and offered them assistance.

Education

Diploma - Anaesthetic Technology And Practice

TAFE Queensland
QLD
11-2025

Certificate III - Business

TAFE Queensland
QLD
11-2022

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Responsible alcohol service
  • Payment processing
  • Cash register operation
  • Menu memorization
  • Time management
  • Reliability and punctuality
  • Efficient cleaning techniques
  • Organizational skills

Accomplishments

Graduated

Certification

RSA RSG

Interests

  • Cooking
  • Camping
  • Video Gaming
  • Animal Care

Timeline

Bartender

Manly Bowls Club
04.2023 - Current

Gold Class and Scoop Attendant

Event Cinemas
10.2021 - 06.2023

Diploma - Anaesthetic Technology And Practice

TAFE Queensland

Certificate III - Business

TAFE Queensland
Nicola Curran