Nicola Dicarolo
Maroochydore,Australia
Summary
Skilled Business Development leader offering 15 years of experience in importing Italian food , leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
After many years in the food industry willing to move in the wine industry due to strong passion for it , so that using all skills developed during the years to face the new challenge.
Overview
13
13
years of professional experience
Work History
Business Development Manager and Consultant
Emporium Aquila Qld
01.2020 - Current
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Overseas and Local purchasing
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Logistic and Operation Manager
Quality Centre Food Services
01.2016 - 01.2020
- Managed dairy production of fresh Italian cheeses
- Worked directly with Customer Service team, clients, and management to achieve the best result as working as a team
- Maintained project quality with a hands-on management style
- Delivered customized and effective solutions to clients that met unique demands
- Set project timelines and kept teams on task milestones according to schedule
- Trained, coached, and mentored staff to ensure smooth adoption of new programs
- Led Warehouse improvement initiatives to advance operational efficiencies
- Collaborated with third-party vendors to implement new systems.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Overseas and local purchasing
Owner
Zerodistanze Logistic
01.2013 - 01.2016
Logistic and Operation Manager
Quality Centre Food Services
01.2011 - 01.2013
- Managed dairy production of fresh Italian cheeses
- Worked directly with Customer Service team, clients, and management to achieve the best result as working as a team
- Maintained project quality with a hands-on management style
- Delivered customized and effective solutions to clients that met unique demands
- Set project timelines and kept teams on task milestones according to schedule
- Trained, coached, and mentored staff to ensure smooth adoption of new programs
- Market surveys
- Led Warehouse improvement initiatives to advance operational efficiencies
- Collaborated with third-party vendors to implement new systems.
- Purchasing
Education
Level 1-2-3 - WSET LEVEL 4 DIPLOMA IN WINE
WINE AND SPIRIT EDUCATION TRUST
01.2026
Diploma, ERP (Enterprise Resource Planning) -
ACBI - AUSTRALIAN COLLEGE OF BUSINESS INTELLIGENCE
Sydney, NSW01.2018
Advanced English Level, General English -
Elsis Sydney College
Maroochydore, QLD01.2016
Skills
- Team Leadership
- Sales Management
- Business development and planning
- Operation Management
- Negotiation
- Purchasing
- Forecasting
- Strategy planning
- Continuous Improvement
- Project Management
- High level of attention to detail
- Proactive
- Friendly and professional approach
- Good all-rounder with transferable skills
- Team worker
- Highly motivated with a strong passion for food and wine
- Word
- Excel
- Relationship building and management
- Client Relationship Building
- Strategic Planning
- Relationship Development
- Product Demonstrations
- Strategic Partnerships
- Revenue development
Languages
Italian
English
Portuguese
Workrights
Full working rights
Citizenship
Italian
Timeline
Business Development Manager and Consultant
Emporium Aquila Qld
01.2020 - Current
Logistic and Operation Manager
Quality Centre Food Services
01.2016 - 01.2020
Owner
Zerodistanze Logistic
01.2013 - 01.2016
Logistic and Operation Manager
Quality Centre Food Services
01.2011 - 01.2013
Level 1-2-3 - WSET LEVEL 4 DIPLOMA IN WINE
WINE AND SPIRIT EDUCATION TRUST
Diploma, ERP (Enterprise Resource Planning) -
ACBI - AUSTRALIAN COLLEGE OF BUSINESS INTELLIGENCE
Advanced English Level, General English -
Elsis Sydney College
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