Nicola Dunlop
Melbourne,VIC
Summary
Motivated personal assistant and administrative assistant who loves working in a fast-paced environment. Incredible verbal and non-verbal communication skills, with an eye for precision and detail. Always willing to learn, as well as take on advice from others. Strong, proven, demonstrated ability to work with a wide range of people. Empathetic and enjoys working in a team environment.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the Director
Wellbeing in Ageing Team (WIAT), University of Melbourne
Carlton, Vic
10.2022 - Current
- Updated professor's CV with exceptional attention to detail.
- Scheduled meetings, events, and managed calendars efficiently.
- Prioritized tasks effectively to ensure timely completion.
- Handled sensitive information with utmost care and discretion.
- Assist in coordinating events whilst ensuring all policies, procedures are followed and relevant bodies are advised
Medical Receptionist/Admin Assistant
Royal Melbourne Hospital
Moonee Ponds , Vic
10.2022 - Current
- Managed front desk operations in a fast-paced environment to ensure seamless workflow.
- Facilitated effective communication among clinicians, consultants, doctors, and consumers.
- Demonstrated exceptional verbal and non-verbal communication skills to relay critical information.
- Assist Warden on Call during times where there would be a code or potential code
Pharmacy Assistant
Amcal Pharmacy
Blackburn, VIC
09.2019 - Current
- Assisted customers with prescription refills and over-the-counter medication requests.
- Provided warm, friendly customer service to each and every customer
- Ability to relay medical information between the pharmacist and the customer.
- Proficient in using Microsoft, Excel and FRED Office
Pharmacy Assistant
Ringwood Health Save
Ringwood , Vic
04.2020 - 01.2025
- Assisted customers with prescription refills and over-the-counter medication requests.
- Screen customers attending the pharmacy who were receiving the flu or COVID-19 vaccine.
- Conduct daily ordering and maintain stock levels.
- Conduct sales via point-of-sale (POS).
Waitress
Sofias Restaurant
Camberwell, Vic
10.2017 - 05.2022
- Welcome patrons into the restaurant and seat them down with water and a menu.
- Take food and beverage orders in a timely manner, whilst working under a high-pressure environment on weekends.
- Provide recommendations on request, also providing detailed information when asked in regards to allergies and ingredients.
- Ensure customers leave satisfied by going above and beyond in addressing any possible concerns.
Retail Sales Assistant
Seed Heritage
Richmond , Vic
09.2020 - 06.2021
- Greet customers and make them feel welcomed.
- Exceed customer expectations by finding their size and style, and calling up different stores to ensure every customer is ultimately satisfied.
- Maintain relevant, up-to-date knowledge of store products and services to effectively conduct sales.
- Work towards improving sales and meeting key performance indicators every month.
Education
Bachelor of Health Science - Major in Health Promotion And Nutrition
Deakin University
Burwood, VIC07-2022
S2 S3 Training - Support the supply of Pharmacy Medicines and Pharm
The Pharmacy Guild of Australia
Online 01-2022
Certificate 3 And 4 - Fitness
Australian Institute of Fitness
Chadstone 09-2019
Skills
- Communication skills
- Organizing and preparing meetings
- Team collaboration
- Confidentiality management
- Attention to detail
- Administrative support
- Problem solving
References
References available upon request.
Timeline
Personal Assistant to the Director
Wellbeing in Ageing Team (WIAT), University of Melbourne
10.2022 - Current
Medical Receptionist/Admin Assistant
Royal Melbourne Hospital
10.2022 - Current
Retail Sales Assistant
Seed Heritage
09.2020 - 06.2021
Pharmacy Assistant
Ringwood Health Save
04.2020 - 01.2025
Pharmacy Assistant
Amcal Pharmacy
09.2019 - Current
Waitress
Sofias Restaurant
10.2017 - 05.2022
Bachelor of Health Science - Major in Health Promotion And Nutrition
Deakin University
S2 S3 Training - Support the supply of Pharmacy Medicines and Pharm
The Pharmacy Guild of Australia
Certificate 3 And 4 - Fitness
Australian Institute of Fitness
Similar Profiles
Nicki BarcaNicki Barca
Senior Receptionist/Infant Carer at Maternal Infant Wellbeing MelbourneSenior Receptionist/Infant Carer at Maternal Infant Wellbeing Melbourne
Katie Easton - ReidKatie Easton - Reid
Healthcare Facilitator at Health & Wellbeing Team, Achieve TogetherHealthcare Facilitator at Health & Wellbeing Team, Achieve Together
Anzhelika PolyudovkinaAnzhelika Polyudovkina
Volunteer at Student Wellbeing TeamVolunteer at Student Wellbeing Team
KARISHMA PHERWANIKARISHMA PHERWANI
Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)
Ashina SethiAshina Sethi
Senior Test Analyst at United EnergySenior Test Analyst at United Energy