Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

Nicola Fidler

Clinical Operations Manager
Adelaide,SA
Nicola Fidler

Summary

Self-motivated Clinical Operations Manager bringing proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse service requirements. History of retaining talented staff. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Knowledgeable in project management principles, business processes and customer service best practices. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

33
years of professional experience
9
years of post-secondary education

Work History

Alfred Health

After Hours Coordinator/Clinical Operations Manager
05.2018 - Current

Job overview

  • The coordination of bed management and patient flow and facility resources including staffing
  • Incident Commander-Internal/External
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Working with the nurse in charge and CSD to achieve positive patient experience
  • Demonstrate accountability for cost control and utilization of resources
  • Assume responsibility and accountability for designated portfolios within allocated time frames
  • To ensure all staff work within all hospital guidelines, policies and procedures.

Calvary Healthcare

After hours Coordinator
09.2017 - Current

Job overview

  • The coordination of bed management and patient flow
  • Facilitating the care/transfer of critically ill clients
  • Managing afterhours telephone triage for Community Palliative Care clients
  • Performing as a member of a multi-disciplinary team
  • Working with the nurse in charge and CSM to achieve positive patient experience
  • Demonstrate accountability for cost control and utilization of resources
  • Assume responsibility and accountability for designated portfolios within allocated time frames
  • To ensure all staff work within all hospital guidelines, polices and procedures.

SANDRINGHAM DISTRICT HOSPITAL- ED

Critical Care Registered Nurse
06.2010 - Current

Job overview

  • Emergency Triage and prioritizing of patient care
  • Facilitating the care of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Assessment of varying health states of clients
  • Communicating with people on all levels in a crisis situation
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

Alfred Health

Paediatric Project Officer/Consultant
02.2019 - 11.2022

Job overview

  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Gathered and organized supporting materials for meetings and project updates.
  • Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
  • Analyzed project data to identify trends and areas for improvement.
  • Kept senior management well-informed by preparing and presenting project status reports.

Alfred Health

Infection Prevention Nurse Consultant- COVID 19
05.2020 - 01.2022

Job overview

assessing healthcare workers (HCW) experiencing COVID-19 like symptoms, providing standardized algorithms on COVID-19 testing, isolation and return to work (RTW) requirements.


The Bays Hospital

After hours Coordinator
09.2017 - 05.2018

Job overview

  • The coordination of bed management and patient flow
  • Facilitating the care/transfer of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Working with the nurse in charge and CSM to achieve positive patient experience
  • Demonstrate accountability for cost control and utilization of resources
  • Assume responsibility and accountability for designated portfolios within allocated time frames
  • To ensure all staff work within all hospital guidelines, polices and procedures.

BELMORE NURSES BUREAU

Senior Registered Nurse
06.2005 - 01.2008

Job overview

  • Emergency Triage and prioritizing of patient care
  • Facilitating the care of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Assessment of varying health states of clients
  • Communicating with people on all levels in a crisis situation
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

ROYAL MELBOURNE HOSPITAL- ICU

Senior Registered Nurse
06.2003 - 01.2005

Job overview

  • Facilitating the care of critically ill clients
  • Provision of information and support to family
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Physical assessment of critically ill clients
  • Management and primary care of critically ill clients
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

AUSTRALIAN RED CROSS, SA DIVISION

International Humanitarian Law Officer
07.2001 - 01.2003

Job overview

  • Dissemination of IHL
  • Liaising with legal community, Australian Defence Forces and Government entities
  • Performing as a member of a multi-disciplinary team
  • Promotion of the movements' fundamental principles
  • Communicating and Training groups with great demographic disparities
  • Red Cross Emblem protection.

NURSING AGENCY OF AUSTRALIA & HEALTHSTRA

Senior Registered Nurse
06.2000 - 03.2002

Job overview

  • Facilitating the care of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Assessment of varying health states of clients
  • Communicating with people on all levels in a crisis situation
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

THE QUEEN ELIZABETH HOSPITAL

Senior Registered Nurse
06.1999 - 07.2000

Job overview

  • Facilitating the care of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Assessment of varying health states of clients
  • Communicating with people on all levels in a crisis situation
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

SAUDI ARAMCO

Clinical Nurse/Senior Registered Nurse
01.1994 - 01.1999

Job overview

  • Facilitating the care of clients
  • Performing as a member of a multi-disciplinary team
  • Assessment of health states of clients
  • Liaising with other health professionals
  • Ensuring that cultural and religious sensitivities were observed towards both patients and other members of staff
  • Communicating in Arabic language.

THE QUEEN ELIZABETH HOSPITAL

General Registered Nurse
01.1991 - 01.1994

Job overview

  • Facilitating the care of critically ill clients
  • Liaising with emergency services personnel
  • Performing as a member of a multi-disciplinary team
  • Assessment of varying health states of clients
  • Communicating with people on all levels in a crisis situation
  • Liaising with other health professionals
  • Facilitating education and supervision for junior staff members.

Education

St Dominic's Priory
North Adelaide, SA

Secondary

St Michael's College
Henley Beach, SA

Secondary

University of South Australia

Diploma of Nursing, Tertiary
01.1988 - 01.1990

University of South Australia

Bachelor of Nursing, Tertiary
01.1990 - 01.1991

Flinders University

Bachelor of Laws, Tertiary
01.1999 - 01.2003

The Queen Elizabeth Hospital

Certificate Course, Intensive Care Nursing Course
01.1993 - 01.1994

Australian Red Cross, VIC Division

Certificate Course, International Humanitarian Law Instructors Course
02.2002

Australian Red Cross, SA Division

Certificate Course, Certificate IV Workplace Training
01.2001 - 01.2002

Skills

    Information Collection

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Personal Information

Date of Birth: 10/06/70

Timeline

Infection Prevention Nurse Consultant- COVID 19

Alfred Health
05.2020 - 01.2022

Paediatric Project Officer/Consultant

Alfred Health
02.2019 - 11.2022

After Hours Coordinator/Clinical Operations Manager

Alfred Health
05.2018 - Current

After hours Coordinator

Calvary Healthcare
09.2017 - Current

After hours Coordinator

The Bays Hospital
09.2017 - 05.2018

Critical Care Registered Nurse

SANDRINGHAM DISTRICT HOSPITAL- ED
06.2010 - Current

Senior Registered Nurse

BELMORE NURSES BUREAU
06.2005 - 01.2008

Senior Registered Nurse

ROYAL MELBOURNE HOSPITAL- ICU
06.2003 - 01.2005

Australian Red Cross, VIC Division

Certificate Course, International Humanitarian Law Instructors Course
02.2002

International Humanitarian Law Officer

AUSTRALIAN RED CROSS, SA DIVISION
07.2001 - 01.2003

Australian Red Cross, SA Division

Certificate Course, Certificate IV Workplace Training
01.2001 - 01.2002

Senior Registered Nurse

NURSING AGENCY OF AUSTRALIA & HEALTHSTRA
06.2000 - 03.2002

Senior Registered Nurse

THE QUEEN ELIZABETH HOSPITAL
06.1999 - 07.2000

Flinders University

Bachelor of Laws, Tertiary
01.1999 - 01.2003

Clinical Nurse/Senior Registered Nurse

SAUDI ARAMCO
01.1994 - 01.1999

The Queen Elizabeth Hospital

Certificate Course, Intensive Care Nursing Course
01.1993 - 01.1994

General Registered Nurse

THE QUEEN ELIZABETH HOSPITAL
01.1991 - 01.1994

University of South Australia

Bachelor of Nursing, Tertiary
01.1990 - 01.1991

University of South Australia

Diploma of Nursing, Tertiary
01.1988 - 01.1990

St Dominic's Priory

Secondary

St Michael's College

Secondary
Nicola FidlerClinical Operations Manager