NICOLA FINETTI

Work History

Nf Group Pty Ltd

01.2012 - 01.2022

Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
Monitored industry trends to keep creative materials fresh and engaging.
Developed strategic communication and marketing plans.
Created creative briefs and timeline to manage creative process from concept to completion.
Developed comprehensive style guides to maintain brand consistency across all channels.
Drove innovation by staying current on industry trends and incorporating new ideas into design work.

Nfgroup Pty Ltd

01.2002 - 11.2011

Resolved issues quickly to maintain productivity goals.
Managed internal operational standards and productivity targets.
Standardized production procedures, job roles, and quality assurance guidelines.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Reduced waste and material costs by optimizing resource allocation and inventory management.
Monitored team budgets to keep projects on task and avoid waste.
Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.

Baci Da Roma

01.1993 - 02.2002

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Baci Da Roma

01.1988 - 11.1992

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Analyzed customer feedback and implemented strategies to improve customer experience.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Reconciled daily sales transactions to balance and log day-to-day revenue.

Osvaldo Giesso Architect

01.1978 - 02.1984

Actively participated in professional development opportunities, staying current on industry trends and best practices to maintain cutting-edge design skills.
Monitored construction contractors to maintain project specifications, cost control and time requirements.
Improved client satisfaction by actively participating in meetings and presenting clear, concise explanations of design concepts and technical details.
Put together project documents and reports.
Streamlined communication with clients, effectively addressing their concerns and incorporating feedback into the design process.
Collaborated with multidisciplinary teams to ensure seamless integration of various components within a building''s design.
Submitted ideas as part of early stages of design processes.