Nicola Montgomerie

• Learned mixology techniques from experienced bartenders, continuously improving skills and expertise.
• Demonstrated knowledge of spirits, wines and beers to guide customer choices.
• Executed orders accurately and delivered peak customer service, contributing to seamless operations during busy periods.

• Provided exceptional customer service by greeting customers, taking orders, and addressing inquiries in a friendly and professional manner.
• Collaborated with kitchen and bar staff and utilized POS system to coordinate food and beverage service, ensuring orders were delivered promptly and accurately to guests.
• Worked as a barista, making a large variety of high quality hot and cold beverages to meet company standards and customer preferences.
• Prepared and served a wide variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences in a busy environment.

Efficiently managed coffee projects from conception through to launch. Primary point of contact for all project queries.

• Led & kept records of weekly meetings with internal teams to drive project progress. Verbal and written communication was of key importance.
• Worked to tight deadlines, allowing excellent time management skills.
• Worked in the lab & kept up excellent cleanliness standards in line with food safety standards daily.