Nicola Mua

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintain administrative daily tasks
• Scheduled appointments and conducted follow-up calls to clients.
• Overseeing the Club's Merchandise, design, and ordering.
• Minutes taker and Agenda
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in slow-paced environments.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

I helped by overseeing the refurbishment of the club's interior, which included selecting color palettes for walls, skirtings and doors, sanding and varnishing of bar stools table tops, staging props for themed nights, and interior decoration.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Mentored new volunteers, fostering a supportive and inclusive team environment.