NICOLA O'DONAHUE
Doncaster
Summary
A dedicated and driven student with a strong sense of responsibility, eager to utilize their education in a professional setting. Enthusiastic about working with animals, excited to embrace new opportunities and acquire practical skills. Sociable and amiable, with a strong drive to achieve success.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Traffic Diversions Group Pty Ltd
Sunshine West
10.2016 - 12.2018
- Working as part of a team and supporting the office manager and schedulers
- Responsible for the day-to-day tasks and administrative duties of the office, including printing, photocopying, scanning, filing and collation of paperwork
- Manage an extremely busy switchboard of incoming and outgoing calls
- Operating a customized computer system
- Accurately enter a high volume of Traffic Controller dockets into payroll system
- Respond to a high volume of incoming emails
- Data entry
- Entered numerical data into databases in a timely and accurate manner
- Scanned documentation and entered into the database
- Produced monthly reports using advanced Excel spreadsheet functions
Receptionist/Administrative Assistant/Project Co-Coordinator
ELB PTY LTD
Abbotsford
05.2006 - 09.2016
- Working as part of a team and supporting the office manager
- Responsible for the day-to-day tasks and administrative duties of the office
- Handling incoming and outgoing calls
- Meeting and greeting clients
- Operating a customized computer system
- Dealing with incoming emails, faxes, printing, photocopying, scanning and filing
- Booking couriers
- Work directly with sales, installation and service departments
- High level data entry into internal systems (including working with a CRM system)
- Scheduling of installers
- Raising purchase orders (supplier and contractor), expense claims, arranging invoices and travel requests
- Monitoring stock and inventor
- Training new staff
Receptionist
Safer Australia
Surrey Hills
01.2005 - 05.2006
- Company Overview: Company Liquidated
- Answered and managed incoming and outgoing calls while recording accurate messages
- Directed guests and routed deliveries and courier services
- Opened and properly distributed incoming mail
- Ordered and distributed office supplies while adhering to a fixed office budget
- Planned and coordinated board meetings, committee meetings and staff events
- Maintained a clean reception area, including lounge and associated area
- Company Liquidated
Education
Certificate II - Animal Care
Swinburne University Of Technology
02.2024
Skills
- High Level Management
- Process Implementation
- Project Support
- Client Assessment and Analysis
- Budgeting and Finance
- Risk Management Processes Analysis
- Strong Organizational and Administrative Skills
- Ability to Produce Consistently Accurate Work Even Whilst Under Pressure
- Extremely Organized
- Self-Motivated
- Dedicated Team Member
- Strong Verbal Communication
References
Available upon request
Timeline
Administrative Assistant
Traffic Diversions Group Pty Ltd
10.2016 - 12.2018
Receptionist/Administrative Assistant/Project Co-Coordinator
ELB PTY LTD
05.2006 - 09.2016
Receptionist
Safer Australia
01.2005 - 05.2006
Certificate II - Animal Care
Swinburne University Of Technology