Summary
Overview
Work History
Skills
Timeline
Generic

Nicola Pettingill

Morphett Vale,SA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Department Manager

McDonald's
04.2019 - Current
  • Hit record breaking sales and car count while effectively managing crew.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Provided primary customer support to internal and external customers.
  • Provided informational resources regarding product knowledge, suggestive selling and promotions availability.
  • Developed strong cooperative relationships with coworkers and managers.

Bartender

Blackbull Hotel
11.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Casual Team Member

Kitchen Express
01.2017 - 05.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Dog Daycare Attendant

Pooch Palace
11.2018 - 04.2019
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Followed specific food and water schedules for different pets.
  • Monitored animals for behavioral problems and signs of health issues.

Skills

  • First Aid Training
  • Fire Safety Training
  • Responsible Service of Alcohol
  • Barista Course
  • McDonald's Management Course
  • Advancing Your Leadership Course
  • Developing The Leader (In Me) Course
  • Customer Service Department Course
  • Product Quality Department Course
  • People Performance Department Course

Timeline

Bartender

Blackbull Hotel
11.2024 - Current

Department Manager

McDonald's
04.2019 - Current

Dog Daycare Attendant

Pooch Palace
11.2018 - 04.2019

Casual Team Member

Kitchen Express
01.2017 - 05.2019

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Nicola Pettingill