Hi, I’m
Nicola Robbins
Kilsyth ,VIC
Summary
Qualified Nurses Assistant (Personal Care Attendant equivalent in Victoria) with six years’ experience in aged care facilities (low and high care and dementia). Efficient, organised and responsible individual with strong communication and team work skills.
Overview
20
years of professional experience
Work History
Nicola RobbinsMelbourn , Victoria
Nicky’s Berries
10.2020 - Current
Job overview
- Identified and hired talented individuals bringing valuable skills and great experience to team.
- Accepted and completed cash, check and credit card payments.
- Answered incoming telephone calls to provide store, products and services information.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Priced out products for customers and drew up sales paperwork.
Self employedKilsyth , Vic
Pet Sitter
02.2018 - Current
Job overview
- Fed animals twice daily and refilled water dish frequently with fresh supply.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Offered animals ample exercise opportunities through walks and play activities.
- Promoted skin and coat health through regular grooming.
- Disposed of animal waste and droppings and performed animal cleaning tasks when appropriate.
- Coordinated care for multiple animals at different locations and resolved scheduling or service issues.
- Monitored medication administration as directed by pet owners and vet.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Cared for farm animals in addition to domestic pets and maintained clean animal spaces.
- Followed owner instructions on feeding times to keep animals on schedule for food and medications.
A.I, Figtree Point Aged Care Facility, Extra ServicesToronto, NSW
N (Nurses Assistant) Cer 111
01.2009 - 01.2016
Job overview
- Grooming, washing and toileting of residents.
- Assisting with dressing in morning and evening.
- Maintaining general tidiness of resident areas and rooms.
- Changing of pads and stroma bags.
- Using lifting machines and transferring residents safely between activities.
- Handing out meals to residents.
- Entering progress notes for residents on computer system and alerting managers to issues of concern.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Engaged with patient family and friends to provide courteous visit experience.
- Provided ongoing compassionate patient care for each client.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Laundry & Ironing ServiceCarey Bay, NSW
Owner
01.2005 - 01.2008
Education
Toronto High School Toronto , Nsw
High School Diploma
10.1987
Bridgeworks Employment & Training
Certificate IV in Aged Care
01.2014
Thinq Training
NSW
01.2009
University Overview
Undertaken short professional development sessions on Elder Abuse and Better Oral Health in Residential Care
Skills
- Effective customer communication
- Customer support and assistance
- Decision-making
- Flexible
- Multitasking
- Communication
- Conflict resolution
Personal Information
Further references can be provided at interview
References
References
Hayley Harris
Supervisor
Figtree Point Aged Care Facility
Contact: 0435 039 466
Janette Lloyd
Registered Nurse
Figtree Point Aged Care Facility
Contact: 0417 210 609
Timeline
Nicky’s Berries
Nicola Robbins
10.2020 - Current
Pet Sitter
Self employed
02.2018 - Current
N (Nurses Assistant) Cer 111
A.I, Figtree Point Aged Care Facility, Extra Services
01.2009 - 01.2016
Owner
Laundry & Ironing Service
01.2005 - 01.2008
Toronto High School
High School Diploma
Bridgeworks Employment & Training
Certificate IV in Aged Care
Thinq Training
NSW
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