Nicola Rowland
Ferny Hills,QLD
Summary
Hardworking Stylist with a pleasant personality and passion for hairdressing. Focused on building a loyal client base by developing and enhancing personal appearance.
Award-winning Stylist excelling at cutting and treating all hair types, mixing colors and advising on styles to best suit clients.
Salon Coordinator with an exceptional attention to detail and a team-player attitude.
Overview
26
26
years of professional experience
Work History
Senior Stylist
Iris&ivy
06.2020 - 06.2024
- Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
- Demonstrated expertise in a wide range of hair types and textures, catering to diverse clientele with varying needs.
- Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
- Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
- Increased client retention by consistently delivering high-quality results tailored to individual preferences.
- Managed inventory effectively while maintaining sufficient stock levels of styling tools and products for uninterrupted salon operations.
- Developed long-lasting relationships with clients, leading to a steady stream of referrals and increased business opportunities.
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
- Utilized cutting-edge styling tools and techniques to create innovative looks that set the salon apart from competitors.
- Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
style director
TONI&GUY Subiaco
11.2008 - 11.2010
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Proficient in full range of services including color, cutting, chemical and styling.
- Attended workshops and classes to remain current on hair products and styles to utilize the latest techniques and treatments.
- Successfully booked appointments to allow sufficient time for all services requested.
- Performed preliminary hair consultations on new clients to help decide on a new style or color.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Hair Stylist
Marco Pani Hairdressing
12.2006 - 02.2008
- Responded to customer inquiries in a friendly and professional manner.
- Maintained a calm, professional and fully functional facility at all times.
- Suggested and sold salon services and retail products to customers.
- Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Mailed client forms and salon promotional documents.
- Executed all daily opening and closing procedures.
- Purchased materials and props for photo shoots to enhance products and appearance of subjects.
- Kept work area in a clean and neat fashion to stay productive.
- Scheduled beauty consultations and hair styling appointments.
- Offered clients a catalogue showcasing hair style options.
- Completed continuing education and training to stay up to date with new trends and techniques.
- Examined hair texture and condition to determine appropriate treatment.
- Selected hair colors based on customer preference.
- Employed a variety of hair style techniques, including curling and straightening.
Senior Stylist
Jason Lea Hairdressing | Chester
08.2004 - 11.2006
- Worked a flexible schedule to accommodate salon needs.
- Responded to customer inquiries in a friendly and professional manner.
- Suggested and sold salon services and retail products to customers.
- Executed all daily opening and closing procedures.
- Collaborated with clients of all types to increase profile and status through effective styling.
- Maintained a calm, professional and fully functional facility at all times.
- Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
Hair Stylist
Toni & Guy Chester
11.2000 - 12.2002
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Proficient in full range of services including color, cutting, chemical and styling.
- Attended workshops and classes to remain current on hair products and styles to utilize the latest techniques and treatments.
- Successfully booked appointments to allow sufficient time for all services requested.
- Performed preliminary hair consultations on new clients to help decide on a new style or color.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Stylist
Jason Lea Hairdressing | Chester
08.1998 - 10.2000
- Collaborated with clients of all types to increase profile and status through effective styling.
- Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Kept work area in a clean and neat fashion to stay productive.
Education
VTCT WORLS CLASS QUALIFICATIONS
Altrincham, England2008
L'oreal colour keys
SAKS Education
London, England2006
Simply saks
SAKS Education
London, England2006
Toni&guy Diploma
Manchester, England2000
Hairdressing level 2
City&Guilds national vocational Qualification
Chester, England1998
Skills
- Photography experience
- British Hairdressing Awards Newcomer of the year 2004 Finalist
- L'oreal colour Trophy Regional Finalist 2007
- L'oreal colour trophy Grand Finalist 2007
Timeline
Senior Stylist
Iris&ivy
06.2020 - 06.2024
style director
TONI&GUY Subiaco
11.2008 - 11.2010
Hair Stylist
Marco Pani Hairdressing
12.2006 - 02.2008
Senior Stylist
Jason Lea Hairdressing | Chester
08.2004 - 11.2006
Hair Stylist
Toni & Guy Chester
11.2000 - 12.2002
Stylist
Jason Lea Hairdressing | Chester
08.1998 - 10.2000
VTCT WORLS CLASS QUALIFICATIONS
L'oreal colour keys
SAKS Education
Simply saks
SAKS Education
Toni&guy Diploma
Hairdressing level 2
City&Guilds national vocational Qualification
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