Nicola Saville

• Designed and arranged floral displays for various events, enhancing aesthetic appeal and customer satisfaction.
• Managed inventory of flowers and supplies, ensuring optimal stock levels and reducing waste.
• Provided exceptional customer service by advising clients on floral selections for special occasions.
• Prepared potted plants and bouquets based on customer requirements.
• Utilized floral design techniques to craft unique floral arrangements.
• Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Maintained fresh inventory through proper rotation, storage, and display methods.

• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing extensive physical, emotional and social support.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.

• Greeted customers and helped with product questions, selections and purchases.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisted customers with prompt and polite support in-person and via telephone.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Maintained clean sales floor and straightened and faced merchandise

All aspects of mental health support work.