Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicola Marie Burgess

Southbank

Overview

5
5
years of professional experience

Work History

Legal Assistant

Bdlegal
11.2022 - Current
  • Organized documents to manage paper and electronic filing systems of clients.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Prepared drafts of forms, specifically letters of demand and breach notices for legal staff use.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Generated pleadings and other legal documents for review by attorneys.
  • Managed general clerical needs such as opening and closing files, scanning sheets and forwarding documents.

GLASS HAND

HOUSE OF FRANK
01.2021 - 02.2021
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Learned how to make wide variety of mixed drinks.
  • Restocked ice, condiments, and snacks.
  • Delivered food to customers at bar and tables.
  • Notified management of guest complaints for quick, effective resolution.
  • Cleaned and stocked kitchen and bar inventory and placed orders for additional products and supplies.
  • Greeted customers and provided friendly, knowledgeable service.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

CASUAL SANDWICH ARTIST

Subway
01.2019 - 08.2020
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.

Education

SENIOR SCHOOL -

GIPPSLAND GRAMMAR
Sale, VIC
11.2022

SENIOR SCHOOL -

BEACONHILLS COLLEGE
Pakenham, VIC
2020

Secondary School -

ST PAULS ANGLICAN GRAMMAR SCHOOL
Warragul, VIC
2018

Primary School -

ST PAULS ANGLICAN GRAMMAR SCHOOL
Traralgon, VIC
2016

Skills

  • Writing and Editing
  • Assisting Lawyers
  • Active Listening
  • Verbal and Written Communication
  • Strong communication skills
  • Listens to and follows instructions
  • Money handling and preparation
  • Working the till
  • Waitressing
  • Strong customer service skills

Additional Information

  • INTERESTS AND AMBITIONS: Music, Law, Travel

Timeline

Legal Assistant

Bdlegal
11.2022 - Current

GLASS HAND

HOUSE OF FRANK
01.2021 - 02.2021

CASUAL SANDWICH ARTIST

Subway
01.2019 - 08.2020

SENIOR SCHOOL -

GIPPSLAND GRAMMAR

SENIOR SCHOOL -

BEACONHILLS COLLEGE

Secondary School -

ST PAULS ANGLICAN GRAMMAR SCHOOL

Primary School -

ST PAULS ANGLICAN GRAMMAR SCHOOL

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Nicola Marie Burgess