Experienced and motivated professional with extensive knowledge of domestic and commercial construction. Engages in specific strategies and techniques to effectively complete tasks and motivate staff. Utilizes alternative approaches to find effective solutions and opportunities, ensuring all key performance parameters are met for the benefit of all stakeholders.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Victorian After Sales Service and Training
Dincel Structural Walling Systems
08.2022 - Current
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Prepared project presentations and reports to assist senior staff.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Provide in-class training to all clients and their trades once a month for 5 hours.
Training numbers have jumped from 4 to 5 per month before is started to 17 to 20 per month.
I have also implemented a onsite hands on training system not only theory.
ACCOUNT MANAGER
ACROW FORMWORK & SCAFFOLDING AUSTRALIA
06.2020 - 08.2022
Serve as lead contact for customer account matters
Develop trusted advisory relationships with key accounts customers
Build and maintain client relationships
Negotiate contracts and close agreements
Ensure timely delivery of solutions according to the client’s objectives
Liaise with engineers, construction managers, and designers in building matters
Quote all designs related to work required
Assisting with challenging client requests as needed
Introduce new products to the market
Manage all On-Premise promotions throughout key periods of the year
Develop Key Account and Strategic Business Planning including proposals, new business acquisitions and group activity calendars
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Formwork carpenter
HICKORY STRUCTURES
10.2017 - 06.2020
Leading hand to special projects, works include forming decks, columns, stairs, lift shafts and curved works
Project Management/Restoration
COWANS RESTORATION
06.2016 - 06.2017
Site management, mitigation, quotations, structural repairs and removal of affected and damaged areas, OH&S responsibility, liaising between trades and hygienist
Self Employed Installation Technician
FABER SERVICES
12.2013 - 06.2016
Sales, service and installation of garage doors
Formwork Carpenter
DISO-PM FORMWORK
11.2007 - 12.2013
Forming decks, columns, stairs, lift shafts and curved works
Erection of external safety screens and rigging of precast panels
Self Employed Insurance Restoration Company
VARNEA PTY LTD
05.1998 - 11.2007
Resourcing Clients and Local Marketing initiatives
Fire and Flood Restoration (Commercial & Domestic)
Carpet and Upholstery Cleaning
Loss assessment and evaluation
Supervisor to external trades, and scheduling
Restoration of property back to pre-loss condition
All domestic carpentry, painting and tiling
Testing of all damaged areas for moisture
Liaising and reporting to insurance companies
Maintenance of records, documentation of actions and presentation of written progress reports
Hiring of contract labor
Providing additional services due to my skill set
Company Supervisor
CADOLY MANUFACTURING
10.1991 - 05.1998
Design and implementation of construction schedules
All carpentry requirements, cutting and repairs and maintenance to all machinery
Knowledge of industrial sewing machines repairs, electrical motors, and pneumatic setup
Managing all orders from material delivery to finished product
Managing of staff and all contract workers
Dispatch and inward goods handling
Client liaison
Head Technician
ISM JUKI JAPAN
10.1986 - 05.1989
Servicing and repairs to all machinery
On call break downs
Client factory setup and design
Fusing machine repairs
Design special need components for industry
Dispatch and inward goods handling
Client liaison
Apprentice Sewing Machine Mechanic
CADOLY PTY LTD
10.1986 - 05.1989
Servicing and repairs to all machinery
Electrical repairs to machinery and plant
Carpentry and welding
Dispatch and inward goods handling
Client liaison
Education
Cert 4 in Training And Assessing
Frontier Training And Technology
Melbourne, VIC
03-2024
Cert 3 in Carpentry
Frontier Training And Technology
Melbourne, VIC
01-2024
CERT IV IN BUILDING AND CONSTRUCTION management -
TIV
01.2018
DOMESTIC BUILDERS REGISTRATION COURSE -
Master Builders of Vic
01.2008
DIPLOMA OF BUILDING DESIGN AND TECHNOLOGY -
Holmesglen College
01.2007
fire and flood restoration course - mould and air polution course, advansed specialised equipment
01.2002
fire and flood restoration course - advansed specialised equipment
01.1999
TECHNICIANS COURSE - Boiler Making, Welding, Electrical And Pneumatics
MELBOURNE COLLEGE OF TEXTILES
Melbourne
01.1990
INDUSTRIAL SEWING MACHINES APPRENTICESHIP - Repairs To The Apparel Manufacturing Machinery
MELBOURNE COLLEGE OF TEXTILES
Melbourne, VIC
01.1989
Skills
Mathematical Problem Solving
Stakeholder Engagement
Occupational Health and Safety
Relationship Management
Safety System Development
Attention to Detail
Teamwork and collaboration
Quick learner
Goal-oriented mindset
Attention to detail
Client relationships
Public speaking
Accomplishments
Supervised team of 12 staff members.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Hobbies and Interests
Fundraiser with Paradise for Kids, Sierra Leone Africa.
Cooking
Fishing
Target Shooting
Archery
Flying drones
Cycling
Richmond football club
Travel
Tickets
Category A & B Longarm Licence
Marine Licence
Height safety awareness
QBCC Contractors Licence
Redcard
Affiliations
Sporting Shooters of Australia
Poseidon Fishing Club
PK4A Food Van Charity
BNI Melbourne Inner east
Certification
Certificate 4 in Training and Assessing
Certificate 4 in Construction Management
Certificate 3 in Carpentry
Certificate 3 in apparel machinery repairs
Languages
English
Native or Bilingual
Greek
Professional Working
Interests
I enjoy helping others and giving back to the community
Cooking
DIY and Home Improvement
Archery
Target shooting
Fishing
Gardening
Timeline
Victorian After Sales Service and Training
Dincel Structural Walling Systems
08.2022 - Current
ACCOUNT MANAGER
ACROW FORMWORK & SCAFFOLDING AUSTRALIA
06.2020 - 08.2022
Formwork carpenter
HICKORY STRUCTURES
10.2017 - 06.2020
Project Management/Restoration
COWANS RESTORATION
06.2016 - 06.2017
Self Employed Installation Technician
FABER SERVICES
12.2013 - 06.2016
Formwork Carpenter
DISO-PM FORMWORK
11.2007 - 12.2013
Self Employed Insurance Restoration Company
VARNEA PTY LTD
05.1998 - 11.2007
Company Supervisor
CADOLY MANUFACTURING
10.1991 - 05.1998
Head Technician
ISM JUKI JAPAN
10.1986 - 05.1989
Apprentice Sewing Machine Mechanic
CADOLY PTY LTD
10.1986 - 05.1989
CERT IV IN BUILDING AND CONSTRUCTION management -
TIV
DOMESTIC BUILDERS REGISTRATION COURSE -
Master Builders of Vic
DIPLOMA OF BUILDING DESIGN AND TECHNOLOGY -
Holmesglen College
fire and flood restoration course - mould and air polution course, advansed specialised equipment
fire and flood restoration course - advansed specialised equipment
Certificate 4 in Training and Assessing
Certificate 4 in Construction Management
Certificate 3 in Carpentry
Certificate 3 in apparel machinery repairs
Cert 4 in Training And Assessing
Frontier Training And Technology
Cert 3 in Carpentry
Frontier Training And Technology
TECHNICIANS COURSE - Boiler Making, Welding, Electrical And Pneumatics
MELBOURNE COLLEGE OF TEXTILES
INDUSTRIAL SEWING MACHINES APPRENTICESHIP - Repairs To The Apparel Manufacturing Machinery
MELBOURNE COLLEGE OF TEXTILES
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