Nicolas Apio Couto
Penshurst,New South Wales
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service roles, notably as a Retail Associate at Amazon Berry. Skilled in customer engagement and adept at maintaining visually appealing environments. Proven ability to manage multiple tasks efficiently, demonstrating exceptional organizational and brand representation skills. Excel in fast-paced settings, enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Retail Associate
Amazon Berry
10.2024 - 01.2025
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and provided outstanding customer service.
Receptionist
Bluefit
11.2022 - 07.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
Furniture Assembler
IKEA
11.2022 - 12.2023
- Adhered to current health, safety and environmental policies and complied with quality and control standards for furniture assembly.
- Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Captured required information for each assembled item and entered data into mobile reporting tool for precise tracking.
Education
High School Diploma -
Marist College Kogarah
Kogarah, NSW10-2024
Skills
- Approachability
- Reliability
- Self-directed learning
- Sales proficiency
- Sales promotion
- Customer engagement
- Store maintenance
- Able to lift 25 Kgs smoothly
- Brand representation
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Retail Associate
Amazon Berry
10.2024 - 01.2025
Receptionist
Bluefit
11.2022 - 07.2024
Furniture Assembler
IKEA
11.2022 - 12.2023
High School Diploma -
Marist College Kogarah
Similar Profiles
Nicolas Apio CoutoNicolas Apio Couto
Store Supervisor/Team Member/Customer Service at Amazon BerryStore Supervisor/Team Member/Customer Service at Amazon Berry
Brock LankhaarBrock Lankhaar
Supervisor at Clarks Berry Farm and Sno-Co Berry PackSupervisor at Clarks Berry Farm and Sno-Co Berry Pack
Zhi JinZhi Jin
Cashier at Berry & BerryCashier at Berry & Berry