Nicolas Caines-Zaicew
Gladstone
Summary
I have worked with a variety of people in different industries, this has allowed me to develop a wide range of skills from support, leadership, de-escalation and safety in diverse environments with some even being dangerous and stressful but very rewarding. I am a calm positive person who has done sports my whole life including surfing, football, tennis and boxing. I love the outdoors, learning and helping others wether it is minimal support in daily living, protection or striving to be the best in the nation at sport. I am reliable, respectful and follow business protocols.
Overview
22
22
years of professional experience
Work History
Tennis Instructor
Independent Contractor Working With Let's Tennis
01.2023 - Current
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Worked with almost a thousand students including children, teenagers and adults.
- Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
- Established strong relationships with clients, resulting in increased referrals and client base growth.
- Maintained a safe playing environment by enforcing safety guidelines during all instructional sessions effectively.
Qualified Tennis Instructor On and Off for 22 Yrs
Multiple Facilities and Businesses
01.2003 - Current
- I have been a Tennis Australia Junior Development Coach for 22 years.
- Started tennis coaching at the age of 13 for my local club.
- I was ranked number one Junior Development Coach in NSW in 2008.
- I have worked at 8 different tennis clubs and have coached roughly 1000 students from an age range of 4 to late 60's and enjoy coaching students of all ages.
- Students from beginner to national level.
Licensed Security Officer
First Response Manpower Security
01.2019 - 09.2020
- Utilized advanced technology tools such as access control systems, CCTV cameras, and incident reporting software to support daily responsibilities effectively.
- Responded efficiently to alarms or other alerts, taking appropriate action to mitigate risk quickly and effectively.
- Ensured compliance with all relevant laws, regulations, and company policies by consistently maintaining proper documentation and adhering to established procedures in daily operations.
- Filing police, fire and ambulance reports.
- Dealing with situations of violence, burglary and trespassing involving homeless persons, drug addicted persons and groups of teen youths.
Aged Care
Kincare
01.2011 - 12.2014
- Completed ongoing professional development opportunities to stay current on industry trends.
- Started out in the lowest level at the company (Cleaner) and progressed to Personal Care Assistant and finishing as Administrator and payroll officer.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Education
Working With Children Card - Expires Nov 2025
Blue Card Holder
QueenslandProvide First Aid HLTAID011
Australia Wide First Aid
Gladstone02-2025
RSA - Responsible Service of Alcohol
Express Online Training
Online01-2018
Qld Cert 3 in Security Operations - Security Officer
Asset College
Gold Coast01-2018
Higher School Certificate (Year 11/12) -
Port Macquarie Tafe
Port Macquarie01-2014
Junior Development Coach -
Tennis Australia
Coffs Harbour01-2007
Skills
- Adaptive teaching methods
- Expertise in tennis techniques
- Group leadership
- Client relationship building
- Emotional support
- House tasks
- Behavior management
- Report writing
- Incident reporting
- General security
- Physical fitness
- Emergency response
Timeline
Tennis Instructor
Independent Contractor Working With Let's Tennis
01.2023 - Current
Licensed Security Officer
First Response Manpower Security
01.2019 - 09.2020
Aged Care
Kincare
01.2011 - 12.2014
Qualified Tennis Instructor On and Off for 22 Yrs
Multiple Facilities and Businesses
01.2003 - Current
Working With Children Card - Expires Nov 2025
Blue Card Holder
Provide First Aid HLTAID011
Australia Wide First Aid
RSA - Responsible Service of Alcohol
Express Online Training
Qld Cert 3 in Security Operations - Security Officer
Asset College
Higher School Certificate (Year 11/12) -
Port Macquarie Tafe
Junior Development Coach -
Tennis Australia
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