Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolas Douglas

Perth,WA

Summary

Customer-focused with seasoned understanding of retail dynamics and high-quality customer service standards. Experienced in providing personalized and tailored recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales

Overview

9
9
years of professional experience

Work History

Fragrance Consultant

PUIG
Perth City
12.2023 - Current

Managed brand operations for Jean Paul Gaultier, Rabanne, and Carolina Herrera, overseeing stock, merchandising, launches, and KPI-driven sales. In 2024, Puig at Myer Perth achieved 23% growth over 2023.

Used Car Sales Consultant

John Hughes Group
Vic Park , WA
09.2023 - 12.2023

Gained experience in the Warehouse, New Kia, New Ford, and Fleet Departments. Although the automotive industry wasn’t the right long-term fit for me, I successfully sold 14 cars during my first sales role, generating a total profit of $34,859.

Fragrance Counter Manager

Myer
Perth City
12.2023 - Current

Managed brand operations for Jean Paul Gaultier, Rabanne, and Carolina Herrera, overseeing stock, merchandising, launches, and KPI-driven sales. In 2024, Puig at Myer Perth achieved 23% growth over 2023.

Store Manager

Luxottica
Myer Carousel
02.2023 - 09.2023

At Luxottica, I led a team of five at Myer Carousel, overseeing rostering, new launches, merchandising, and team management.

Assistant Manager

Luxottica
Myer Carousel
06.2022 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Fragrance Counter Manager

Myer
Perth City
11.2021 - 06.2022

At Myer Perth, I split my role 50/50 with L’Oreal managing stock levels, new launches, and merchandising for the counter.

Cosmetic Counter Manager

Myer
Perth City
08.2021 - 11.2021

At Myer Perth, I split my role 50/50 with Revlon, overseeing stock management, new launches, merchandising, shade matching, and KPI reporting for the counter.

Sales Representative

Myer
Perth City
10.2020 - 08.2021

At Myer, I was 50/50 books serving as a sales representative for Revlon. In my role with Revlon, I focused on understanding customer needs and assisting them in selecting the right makeup or fragrance to suit their preferences.

Checkout Operator

Kmart
Midland, WA
06.2017 - 10.2020

Checkout operator ensured customers were satisfied with their purchases while also assisting in the self-service section.

Sales Associate

Cheesecake Shop
Midland, WA
02.2016 - 07.2017

As a sales representative at The Cheesecake Shop, I was responsible for handling cash transactions and ensuring cakes were properly decorated for sale.

Education

WACE - Graduation

La Salle College
Midland, WA
09.2020

Skills

  • Client relationship building
  • Selling techniques
  • Product presentation
  • Upselling strategies
  • Teamwork and collaboration
  • Organizational skills
  • Excellent communication
  • Store operations
  • Store management

Timeline

Fragrance Consultant

PUIG
12.2023 - Current

Fragrance Counter Manager

Myer
12.2023 - Current

Used Car Sales Consultant

John Hughes Group
09.2023 - 12.2023

Store Manager

Luxottica
02.2023 - 09.2023

Assistant Manager

Luxottica
06.2022 - 02.2023

Fragrance Counter Manager

Myer
11.2021 - 06.2022

Cosmetic Counter Manager

Myer
08.2021 - 11.2021

Sales Representative

Myer
10.2020 - 08.2021

Checkout Operator

Kmart
06.2017 - 10.2020

Sales Associate

Cheesecake Shop
02.2016 - 07.2017

WACE - Graduation

La Salle College
Nicolas Douglas