Nicolas Saunier
Melbourne,VIC
Summary
As a Hotel Porter at The Hotel Windsor, I am adept at delivering exceptional guest services and excelling in multitasking. I have demonstrated the ability to enhance customer satisfaction through effective problem-solving and teamwork. I am skilled in guest transportation and tour program coordination, contributing to the efficient operation of concierge services.
Overview
1
1
year of professional experience
Work History
Hotel Porter ( Assistant Concierge)
The Hotel Windsor
2023.08 - Current
Assist the guest with their luggage by stacking it on the trolley properly and delivering it to the room.
Drive and park the guest's car with caution
Assist the guest with any requests, such as directing them to the right location and providing information about the appropriate transportation.
Recommend a tour program to the guest and proceed with the booking.
Support the Concierge with any requests or requirements.
Education
Bachelor of Hotel Management - Hotel Management
Sripathum University
Bangkok, Thailand03.2019
Skills
- Strong teamwork
- Ability to follow instructions
- Reliability and punctuality
- Problem-Solving
- Multitasking Abilities
- Customer service excellence
- Guest Services
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Hotel Porter ( Assistant Concierge)
The Hotel Windsor
2023.08 - Current
Bachelor of Hotel Management - Hotel Management
Sripathum University
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