Nicolaye Steffanie Buga-ay
Blacktown,NSW
Summary
Dynamic Assistant Store Manager with a proven track record at Frango's Charcoal Chicken, excelling in customer experience enhancement and inventory control. Skilled in team building and leadership, adept at fostering a customer-centric environment while ensuring operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Frango's Charcoal Chicken
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Financial Advisor
Pru Life UK
03.2023 - 02.2024
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Assistant Data Analyst
4% Club PTY LTD
07.2022 - 08.2023
- Streamlined data entry processes for improved efficiency and reduced errors.
- Enhanced data accuracy by conducting thorough data cleansing and validation processes.
Accounting Intern
Shopping Center Management Corporation, SM Supermalls
05.2022 - 07.2022
- Assisted with month-end closing and reporting duties.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
Education
Marketing And Communications
Australis Institute of Technology And Education
Parramatta, NSW08-2025
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store operations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certificate IV in Marketing and Communication
Timeline
Assistant Store Manager
Frango's Charcoal Chicken
10.2023 - Current
Financial Advisor
Pru Life UK
03.2023 - 02.2024
Assistant Data Analyst
4% Club PTY LTD
07.2022 - 08.2023
Accounting Intern
Shopping Center Management Corporation, SM Supermalls
05.2022 - 07.2022
Marketing And Communications
Australis Institute of Technology And Education
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