Nicole Allen
Mermaid Waters,Australia
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
25
25
years of professional experience
Work History
Office Manager and Production Manager
Davco Winch Systems
Hope Island
01.2020 - 01.2024
- Weekily Excel spread sheets for 13 staff so they knew what was to be built for the week
- Co ordinated with clients and suppliers on a daily bases regarding building due dates, deposits and balance of payments
- Worked with bookkeeper with Xero uploading invoices and updating reconciliations
- Used Quickbooks software for payroll
- Part of the hand over team to display the use of cranes and hydraulic platforms to new boat owners
- Organised Sanctuary Cove Boat Show with tents, posters, videos, furniture and social events
- Social Media content for Facebook and Instagram
- Arranged travel arrangements for Director for overseas boat shows
- Coordinate work uniforms and boat show uniforms.
Administration
Whitehaven Motor Yachts and Integrity Yachts
Sanctuary Cove
01.2018 - 01.2020
- Coordinating with boat brokers from each office and making sure their boat contracts were completed correctly
- Help clients with boat designs and colour coordination as vessels were built in China
- Once the vessel was sold, the brokers would then pass the client onto me to complete documents
- PPSR to confirm there were no encumbrances on the boat
- AMSA registration if required
- New registration application or transfer of registration in any state
- Club Marine insurance quotes supplied and lodged
- Handover documents to purchasers and sellers
- Complete Sales Commission worksheets for Brokers to be paid
- Organised Boat Shows with 7 vessels at Sanctuary Cove Boat Shows and Sydney Boat Shows, arranging and dressing promotional girls, staffing rosters and stand design
- Authority to sell for boat listings and liaised with clients
- Kept listings up to date on Boat Sales, Yacht Hub, Yacht Council and Boats Online.
Administration
The Boutique Boat Company/Princess Yachts
Sovereign Islands
01.2013 - 01.2018
- Coordinating with boat brokers from each office and making sure their boat contracts were completed correctly
- Once the vessel was sold, the brokers would then pass the client onto me to complete documents: PPSR to confirm there were no encumbrances on the boat
- AMSA registration if required
- New registration application or transfer of registration in any state
- Club Marine insurance quotes supplied and lodged
- Handover documents to purchasers and sellers
- Complete Sales Commission worksheets for Brokers to be paid
- Sent out weekly EDM’s through Swiftpage
- Boat Shows
- Authority to sell for boat listings and liaised with clients
- Arrange berthing for company and complete berthing agreement and payment
- Kept listings up to date on Boat Sales, Yacht Hub, Yacht Council and Boats Online
- Worked in service department co-ordinating staff to travel around Australia to repair warranty work and service work
- Debt Collecting for the Service department
- Arranged dealer Flags for unregistered boat.
Owner
Castles 4 Jumping
Mermaid Waters
01.2005 - 01.2009
- Started own jumping castle business by importing 6 castles from the USA
- Had 3 vans and 3 weekend staff
- Sold the business for what it cost me to start.
Personal Assistant
Grant Torrens International Marine
Sovereign Islands
01.1999 - 01.2002
- Personal Assistant to Director Grant Torrens
- Boat contracts
- Boat Shows
- Administration Duties
- Advertising Duties
- Organising travel accommodation and cars
- Looking after the Torrens house/boat/cars/jet skis any quotes repairs registration and insurance required
- Charter Division booking charters on the Gold Coast and Greece.
Education
High School Diploma -
Marymount College
Burleigh Heads, QLD12-1987
Skills
- Proficient in Microsoft Office 365, Canva, Adobe Acrobat
- Ability to effectively lead, manage and motivate a diverse team
- Organising meetings and managing databases
- Booking transport and accommodation
- Organising company events and conferences
- Overseeing accounts department
- Dealing with correspondence, complaints and queries
- Preparing letters, presentations, reports and advertising material
- Liasing with IT team to update websites
- Team motivator
- Achieve Customer Satisfaction
- Achieve Employee Satisfaction
- Debt Collecting
- Invoicing and bills payable
References
- Joel Tabarot, Davco Winch Systems, 0413 068 684
- Grant Torrens, Torrens Luxury Collection, 0414 773 333
Timeline
Office Manager and Production Manager
Davco Winch Systems
01.2020 - 01.2024
Administration
Whitehaven Motor Yachts and Integrity Yachts
01.2018 - 01.2020
Administration
The Boutique Boat Company/Princess Yachts
01.2013 - 01.2018
Owner
Castles 4 Jumping
01.2005 - 01.2009
Personal Assistant
Grant Torrens International Marine
01.1999 - 01.2002
High School Diploma -
Marymount College
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