Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Asiata

Brisbane,QLD

Summary

Dynamic and results-driven professional with extensive experience order picking and verification. Proven ability to enhance team collaboration and customer service, ensuring high satisfaction levels. Skilled in equipment operation and inventory management, consistently recognized for innovative problem-solving and maintaining safety compliance in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Order Picker

DB SCHENKER
Brisbane, QLD
08.2024 - 12.2024
  • Operated warehouse equipment to efficiently pick and prepare orders for shipment.
  • Verified order accuracy by cross-checking items against packing lists and labels.
  • Maintained organized work area to ensure a safe and efficient picking environment.
  • Collaborated with team members to streamline order fulfillment processes daily.

Call Center Customer Service Representative

Probe CX
Brisbane, QLD
01.2024 - 08.2024
  • Managed inbound calls to resolve customer inquiries and issues efficiently.
  • Documented customer interactions accurately in company systems for tracking purposes.
  • Provided exceptional service by actively listening to customer needs and concerns.

Retail Worker

City Beach
Brisbane, QLD
03.2022 - 02.2023
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of sales floor and displays.
  • Collaborated with team members to enhance customer service experience.
  • Implemented visual merchandising standards to attract customers.
  • Trained new staff on store policies and procedures effectively.

Fast Food All Rounder

McDonalds
Brisbane, QLD
06.2018 - 10.2022
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Fast Food All Rounder

Hungry Jacks
Brisbane, QLD
10.2021 - 03.2022
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Woodcrest State College
Springfield, QLD
11-2021

Diploma - ELiteracy Contemporary Society

University of Southern Queensland, Springfield QLD
Springfield, QLD

Diploma - Strategies for Successful Study

University of Southern Queensland, Springfield QLD
Springfield, QLD

Diploma - Academic Professional English

University of Southern Queensland, Springfield QLD
Springfield, QLD

Skills

  • Order picking and verification
  • Equipment operation
  • Inventory management
  • Safety compliance
  • Data entry
  • Adaptable learning
  • Team collaboration
  • Customer service
  • Order fulfillment
  • Effective communication

Timeline

Order Picker

DB SCHENKER
08.2024 - 12.2024

Call Center Customer Service Representative

Probe CX
01.2024 - 08.2024

Retail Worker

City Beach
03.2022 - 02.2023

Fast Food All Rounder

Hungry Jacks
10.2021 - 03.2022

Fast Food All Rounder

McDonalds
06.2018 - 10.2022

High School Diploma -

Woodcrest State College

Diploma - ELiteracy Contemporary Society

University of Southern Queensland, Springfield QLD

Diploma - Strategies for Successful Study

University of Southern Queensland, Springfield QLD

Diploma - Academic Professional English

University of Southern Queensland, Springfield QLD

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Nicole Asiata