Nicole Bartman
Toowoomba City,QLD
Overview
3
3
years of professional experience
Work History
Family Support Worker
Goolburri Aboriginal Health Advancement
Toowoomba City, QLD
11.2022 - Current
- Conducted assessments of family needs and developed individualised service plans.
- Assisted families with financial planning and budgeting.
- Coordinated referrals to community resources such as housing, medical care, education.
- Participated in team meetings with other organisations.
- Maintained confidentiality through stringent handling of charts and data.
- Advocated for victims during difficult situations by assisting them connecting to needed services.
Administration Assistant
Goolburri Aboriginal Health Advancement
Toowoomba City, QLD
08.2022 - 11.2022
- Answered incoming calls in a professional manner.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Updated contact lists regularly with current information.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Coordinated catering services for various functions.
Hospitality Trainee
Base Services
Toowoomba City, QLD
04.2022 - 08.2024
- Provided assistance during meal times, serving food and drinks to customers.
- Carried out regular maintenance checks on all equipment used in hospitality areas.
- Monitored stock levels of consumable goods used in hospitality areas.
- Monitored dining rooms for safety and customer needs.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
Retail Cashier
Kmart
Toowoomba City, QLD
09.2021 - 04.2022
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service by listening to customer needs.
- Followed company policies regarding payment methods, discounts, refunds.
- Stocked shelves when needed and kept the sales floor neat and organised.
- Reported any suspicious activity or theft immediately to management.
- Maintained proper records of sales transactions using POS systems accurately.
- Engaged customers with friendly smile and knowledgeable support to promote sales.
Education
Cunnamulla P-12 High School
Cunnamulla, QLD07-2015
Skills
- Case Management
- Interpersonal Relationships
- Parenting education
- Client Advocacy
- Community Resources
- Family case plans
Timeline
Family Support Worker
Goolburri Aboriginal Health Advancement
11.2022 - Current
Administration Assistant
Goolburri Aboriginal Health Advancement
08.2022 - 11.2022
Hospitality Trainee
Base Services
04.2022 - 08.2024
Retail Cashier
Kmart
09.2021 - 04.2022
Cunnamulla P-12 High School