Georgia Braddock
Schofields,NSW
Summary
Committed and hard working person, experienced in solving problems and building great client rapport. Skilled in working under pressure and adapting to new situations. An enthusiastic team player, pursuing a new position where hard work and honesty will be valued.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Contractor - SOP Technical Writer
BioPak
Bondi Junction
03.2024 - Current
- Developed detailed documentation for requested projects, including correct processes and reporting records.
- Effectively improved the quality of learning resources for current and new employees by focusing on clear and concise documentation.
Key Account Manager
BioPak
Bondi Junction
10.2021 - 02.2024
- Managed communication and served as primary contact for over 15 key accounts.
- Developed strong customer relationships with leading retailers such as Big W, Kmart, Campos Coffee, and Krispy Kreme. Acted as the main point of contact for all account-related needs and inquiries.
- Collaborated with internal teams, including sales, marketing, and product development, to ensure alignment with key account goals and objectives.
Customer Service and Internal Sales Executive
BioPak
Bondi Junction
08.2020 - 10.2021
- Managed a high volume of customer calls and emails while maintaining a positive and professional demeanor
- Developed strong product knowledge to assist customers in making informed purchasing decisions
- Provided exceptional customer service and resolved inquiries and complaints promptly and effectively.
Educator
Jigsaw OOSH
Kings Langley
07.2019 - 08.2020
- Collaborated with colleagues and administrators to assess student progress and create a student-centered learning environment
- Established a positive and inclusive classroom environment that promoted collaboration and critical thinking skills
- Developed and implemented engaging lesson plans for a diverse group of students to enhance their learning experience.
Barista and Team Leader
Gloria Jean’s Coffees
Stanhope Gardens
09.2015 - 08.2020
- Efficiently prepared and served a high volume of coffee beverages and food items in a fast-paced cafe setting
- Collaborated with team members to ensure efficient operations and maintain a positive work environment
- Consistently delivered exceptional customer service by greeting and assisting guests with menu selections.
Education
Bachelor of Nursing - Deferred Course -
Western Sydney University
06.2019
Certificate II in Hospitality (Commercial Cookery) -
Terra Sancta College
09.2017
Skills
- Analytical Thinking
- Attention to Detail
- Interpersonal Skills
- Problem-solving aptitude
- Effective Time management abilities
- Excellent Communication
- Strong work ethics
- Engaging and vibrant personality
Certification
- Full Drivers License, 06/01/24
- Working with Children’s Check, 07/01/18 - Present, WWC1582757E
- National Police Check, 01/01/19, 50312065
References
- Agus Grady - BioPak, Employer 08/2020 to 07/2024
Email: agus@biopak.com.au
Phone: 0411 379 202
- Sweta Drolia - Gloria Jean’s Coffees, Employer 09/2015 to 08/2020,
Phone: 0431 692 148
Timeline
Contractor - SOP Technical Writer
BioPak
03.2024 - Current
Key Account Manager
BioPak
10.2021 - 02.2024
Customer Service and Internal Sales Executive
BioPak
08.2020 - 10.2021
Educator
Jigsaw OOSH
07.2019 - 08.2020
Barista and Team Leader
Gloria Jean’s Coffees
09.2015 - 08.2020
Bachelor of Nursing - Deferred Course -
Western Sydney University
Certificate II in Hospitality (Commercial Cookery) -
Terra Sancta College
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