Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Nicole Brewer

Byford,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Barber

Davilia Barbershops
Myaree, WA
02.2021 - Current
  • Scheduled appointments for clients using computerized system.
  • Maintained loyal and consistent clientele and gained new clients through social media promotion.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Developed long-term relationships with customers, increasing repeat business.
  • Ensured compliance with safety standards while providing barbering services.
  • Assessed customer needs based on consultation information obtained from clients.
  • Demonstrated knowledge of product lines related to men's grooming.
  • Provided advice on hair care to clients.
  • Established loyal clientele through relationship-building and excellent customer service.
  • Developed a loyal customer base through excellent service delivery.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Performed a variety of haircuts, including fades, tapers, layers, and razor cuts.
  • Trained new barbers in proper cutting techniques and customer service skills.
  • Mentored new staff to enhance personal growth and increase productivity.

Dog Walker

Self Employed
Byford, WA
01.2016 - 12.2020
  • Handled emergency situations calmly and efficiently while ensuring the safety of both the animal and themselves.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
  • Taught animals sit, stay and other basic commands.
  • Built rapport with dogs using verbal affirmations, petting and approved treats.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Walked and exercised dogs during owner absences.
  • Attracted new clients through referrals and word-of-mouth marketing.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.

Barber Apprentice

Davilia Barbershops
Cockburn , Western Australia
12.2016 - 11.2017
  • Maintained cleanliness of the workspace by sweeping, mopping and wiping down surfaces.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Operated cash registers accurately and efficiently when necessary.
  • Greeted customers, provided services and answered questions in a friendly manner.
  • Assisted senior barbers with their duties such as providing shaves and haircuts to clients.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Adhered to company policies regarding client confidentiality at all times.
  • Learned advanced barbering skills such as beard trims and shaping facial hair styles.
  • Handled incoming phone calls and scheduled appointments.
  • Draped and pinned protective cloths around customers' shoulders to prevent hair from falling on clothing.

Sausage Sizzle Attendant

Market Stall
Canningvale, WA
01.2017 - 12.2017
  • Working every Saturday morning from 5:30am at a marketplace sausage sizzle
  • Adhered to health code regulations while preparing food items.
  • Provided accurate change and processed credit card transactions quickly and efficiently.
  • Verified that all orders were accurate prior to serving customers their meals.
  • Cleaned work areas and equipment at the end of each shift.

Crew Member

McDonalds
Kwinana, WA
03.2016 - 06.2016
  • Explained current promotional information and items to patrons.
  • Assembled and served meals according to specific guest requirements.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Cert III Barbering -

TaylorWeir School of Hairdressing
Northbridge, WA
06-2023

High School Diploma -

Armadale SHS
Armadale, WA

High School Diploma -

Cecil Andrews SHS
Seville Grove

Skills

  • Outstanding Customer Service
  • Industry Trends
  • Quick Learner
  • Opening and Closing Procedures
  • Mentoring and Training
  • Client Needs Assessment
  • Professional Manner
  • Team Collaboration
  • Promotions Understanding
  • Networking Expertise

Affiliations

  • Enjoy spending time with my partner and exploring new things
  • Love the beach and a good brunch with friends

Languages

English
Professional

Accomplishments

  • Exceeding day to day targets at work.
  • Assisting in a second hand management role in my current position.
  • Helping to train new and upcoming barbers in day to day roles, professional skills and the art of barbering.

Certification

  • CERT III in Barbering

References

References available upon request.

Timeline

Senior Barber

Davilia Barbershops
02.2021 - Current

Sausage Sizzle Attendant

Market Stall
01.2017 - 12.2017

Barber Apprentice

Davilia Barbershops
12.2016 - 11.2017

Crew Member

McDonalds
03.2016 - 06.2016

Dog Walker

Self Employed
01.2016 - 12.2020

Cert III Barbering -

TaylorWeir School of Hairdressing

High School Diploma -

Armadale SHS

High School Diploma -

Cecil Andrews SHS

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