NICOLE BROWN

I am an experienced health care professional that is used to working under significant pressure whilst still maintaining the ability to provide the highest standard of professionalism and leadership. I am self-motivated, honest, hard working, thrive in a team environment and bring leadership and experience to any organisation. I have been placed in situations where I am required to make informed yet rapid decisions which has enabled me to analyse any situation quickly, assimilate and then effectively communicate a plan to colleagues and coordinate the team in an effective manner. I have a strong interest in operational management with significant clinical experience working in a variety of clinical settings, I am looking to expand my business acumen to further compliment my skill set and continue furthering my education for roles as a Senior Executive in Health Care in the future. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Health care professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Bupa Health Services, 06/01/19, Present, Regional Partnership Manager NSW & QLD: Australian Defence Force Health Services Contract, Management of Regional Operational Service Delivery for contracted Health Care service throughout NSW for the Australian Defence Force, Provision of strategic and regional planning support enabling customer focused outcomes, Accountable for the Operational Management and direct manager to a large workforce (70 Senior Clinicians Direct reports), Responsible for the overseeing, management and engagement of 5 large sub contractors that also contribute to service delivery under Bupa’s contract with the ADF, Development & implementation of corporate level change in accordance with the requirements from multiple stakeholders, Ongoing strategic and relationship management with multiple stakeholders, Delivery of service in accordance with contractual requirements and adherence to meeting set CKPI’s, Performance management, professional development and succession planning management expertise., Workforce planning and human resource activity and responsibilities., Financial and commercial contract compliance management., Strategic planning, project management lead and executive leadership support., Actively manage and participate in Quality Improvement opportunities, complaints, and clinical incident management.
• Sonic Health Plus, 01/01/17, 05/01/19, Site Services Project Manager: QLD, Responsible for the Operational Management and delivery of Paramedical Health Services for two mine site projects in QLD Mount Isa Mines & Yarrabee Coal Mine (direct manager to 20 clinical and non clinical staff), Responsible for the Operational Management and delivery of Occupational Health Services (on site, various locations) including: Vaccinations, Flu Vaccinations, Drug & Alcohol Screening, Mine Site Occupational Health Services, On Site Medicals (direct manager to 20 clinical and non clinical staff), Development & implementation of corporate level change in accordance with the requirements from multiple stakeholders, Ongoing strategic and relationship management with multiple stakeholders, Delivery of service in accordance with state based legislative requirements, contractual requirements and adherence to meeting set KPI’s, Performance management, professional development and succession planning management expertise., Workforce planning and human resource activity and responsibilities., Financial and commercial contract compliance management., Strategic planning, project management lead and executive leadership support., Contributed to complex high value tender writing, engaging new business opportunities, and working with Business Development team, Responsible for the Management, governance, and adherence to QLD Poison Permit license
• Aspen Medical, 01/01/15, 12/01/16, Sub Regional Manager: Defence On Base Health Services project, Management of Health Care service delivery to 8 medical centres throughout NSW within the Defence environment., Provision of strategic and regional planning support enabling customer focused outcomes, Accountable for the operational management and direct manager to a large workforce (>100 individuals), Development & implementation of corporate level change in accordance with the requirements from multiple stakeholders, Ongoing strategic and relationship management with multiple stakeholders, Delivery of service in accordance with contractual requirements and adherence to meeting set KPI’s, Performance management, professional development and succession planning management expertise., Workforce planning and human resource activity and responsibilities., Financial and commercial contract compliance management., Strategic planning, project management lead and executive leadership support.
• Aspen Medical, 02/01/14, 12/01/14, Registered Nurse: across various sites throughout NSW and Nationally within the Defence On Base Health Services project., Provision of primary health care across a variety of Defence sites. Primarily across NSW, occasionally Nationally, Coordination of pre and post deployment individual medical checks, Assistance to Medical officers with general practice related procedures, Coordination and delivery of immunisations, Acute injury management, Drug and Alcohol counselling, Evaluation & assessment of Defence force members health and mental status, Patient triage and venepuncture, Maintenance of core Critical care skills through the conduct of regular shifts at a variety of hospitals through agency (Health Care Australia)
• Royal Prince Alfred Hospital, 03/01/09, 01/01/14, Registered Nurse: Cardiothoracic Intensive Care Unit, Responsible for managing the care of a patient experiencing life-threatening heart and lung related problems requiring complex assessment, high intensity therapies and interventions, and continuous nursing vigilance., Conducting individualised initial and ongoing patient assessment, prioritising the data collection based on the patient’s immediate condition and developing plans of care., Performing appropriate treatments as ordered by a physician in an accurate and timely manner and reporting any changes in the patients condition., Documenting patient assessment findings, physical/psychosocial responses to nursing intervention and patient’s progress., Experienced & accredited by course work to nurse patients: Immediately post operation, requiring mechanical ventilation, Extracorporeal membrane oxygenation (ECMO), continuous venovenous hemodiafiltration (CVVHDF) or continuous renal replacement therapy (CRRT), Intra Aortic Balloon Pump (IABP) & Advanced life support (ALS)., Responsibilities included permanent In charge nurse role which involved overseeing the day to day running of the unit. Including evaluation and assessment of the care provided on the unit for up to 12 patients with as many nurses at any one time, including assessment and management of patients conditions, assessing decision making and considering all treatment options, identifying and predicting risks, liaising with and reporting issues to medical staff, supporting and teaching for junior staff members and assisting and implementing necessary actions in emergency & life threatening situations.
• Uniting Aged Care, 12/01/02, 02/01/09, Assistant in Nursing, Provision of support to nursing staff and the elderly, Providing care to the elderly in their place of residence, Duties and responsibilities of an Assistant in Nursing